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    Analyzing Maternal Needs for “Internet+ Nursing Service” After Hospital Discharge: A SERVQUAL-KANO Model Approach by Ding L, Ding Y, Wang Y, Li X, Liu Y

    Published 2025-02-01
    “…Two items within the tangibles dimension, namely ease of operation of the platform and nurses’ dress code, were deemed to be indifferent attributes. …”
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