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Customer service : a parctical approach/
Published 2014Subjects: “…Customer service…”
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Citizen, Customer, Partner : engaging the public in public management /
Published 2012Table of Contents: “…Citizen, customer, partner, and public management -- The changing place of the public in public management -- Providing customer service in public service -- Learning about the public's needs -- Coproducing public services and public value -- Managing for coproduction -- When is public involvement desirable? …”
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Leading the customer experience : inspirational service leadership /
Published 2015Table of Contents: “…Acknowledgments -- Preface -- Why does leadership matter when it comes to customer experience? -- The qualities of the customer focused leader -- Customer insights and priorities -- Recruiting for attitude, training for excellence -- Motivating and empowering your people -- Communicate and praise -- Improve and innovate -- Consistently consistent -- Bibliography -- Index.…”
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Leading the customer experience : inspirational service leadership /
Published 2015Table of Contents: “…Acknowledgments -- Preface -- Why does leadership matter when it comes to customer experience? -- The qualities of the customer focused leader -- Customer insights and priorities -- Recruiting for attitude, training for excellence -- Motivating and empowering your people -- Communicate and praise -- Improve and innovate -- Consistently consistent -- Bibliography -- Index.…”
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Sustainable customer experience design : co-creating experiences in events, tourism and hospitality /
Published 2018Subjects: “…Service industries Customer services. 9816…”
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When customers strike back: examining the impact of psychological contract violation on customers' switching behaviour
Published 2023-12-01“…This study aims to investigate the mediating role of customer-brand disidentification between psychological contract violation and customers' switching behaviour. …”
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Custom and Retail Exempt Meat Processing
Published 2008-10-01“…AN204, a 4-page fact sheet by Chad Carr, Larry Eubanks, and Ryan Dijkhuis, explains the exemptions for custom and retail exempt meat processors, and also covers Florida Sunshine Law specific to meat processors. …”
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Professionalism and Pesticides: Public and Customer Communications
Published 2009-04-01“…Fishel, describes the components of professionalism, how to talk to customers about pesticides, notification requirements, and recordkeeping. …”
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Service Innovation in Customer Value Co-Creation: The Mediating Role of Customer Engagement in the Hospitality Industry – A Case Study
Published 2024-03-01Subjects: Get full text
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Automated Diagnosis of Skin Cancer.
Published 2025Subjects: “…Automated Diagnosis…”
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Using Prospecting to Expand Your Customer Base
Published 2003-05-01“…Prospecting is as old as the profession of selling and has always been an important method of obtaining new customers. However, while prospecting is a good way to increase sales, it is also one of the most difficult. …”
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Artificial intelligence artificial muscle of dielectric elastomers
Published 2025-03-01Subjects: Get full text
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BANKING SERVICE INNOVATIONS AND CUSTOMER SATISFACTION IN ILORIN METROPOLIS OF NIGERIA
Published 2023-11-01Subjects: “…Automated Teller Machine…”
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DIGITAL MARKETING AND CUSTOMER EXPERIENCE IN IBADAN, OYO STATE
Published 2024-12-01Subjects: Get full text
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