ESTIMATING THE INFLUENCE OF SOCIAL-ECONOMIC FACTORS ON THE QUALITY OF SERVICES RENDERED BY HOUSING AND COMMUNAL SERVICES ORGANIZATIONS by L. S. Gatina, V. V. Levshina, Y. A. Bezrukikh

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Pengaruh bunga, citra-merek dan kualitas layanan kredit usaha rakyat BRI terhadap keputusan nasabah di Surabaya by Nafila Nur Diana

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Avaliação da qualidade de serviços de telefonia móvel: o impacto da nova lei dos callcenters Evaluation of services quality in the mobile sector: the impact of call-centers' law... by Guilherme Henrique Kuba, Janaina de Moura Engracia Giraldi, Silvia Inês Dallavalle de Pádua

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Avaliação da qualidade de serviços de telefonia móvel: o impacto da nova lei dos callcenters Evaluation of services quality in the mobile sector: the impact of call-centers' law... by Guilherme Henrique Kuba, Janaina de Moura Engracia Giraldi, Silvia Inês Dallavalle de Pádua

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Investigating the Effects of Rural ICT Centers’ Services Quality on Customers’ Satisfaction (Case Study: Rural ICT Centers of Gillan) by Mohammad Doostar, mohammad Ali Valipour, Reza Esmaeilpour, Mojtaba Mahmoudi

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Methodology for assessing the quality of educational services in higher education by Marina Vinogradova, Olga Kulyamina, Lidia Vasileva, Evgeniya Bronnikova, Viktoriya Vishnyakova

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The Effect of Electronic Services Quality on Trust-Building in Online Customers of Tehran’s Brokerage Firms by ali asghar Sajedi far, Mohammad Rahim Esfidani, Mohammad Hosein Vahdatzad, Meysam Mahmoudi Azar

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Quality Uncertainty as a Barrier to Business Services Development by Laurenţiu Tăchiciu, Vasile Dinu, Iacob Kerbalek

Subjects: “…services’ quality…”
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HEALTH-PROMOTING BEHAVIORS OF WOMEN AND THEIR OPINIONS ON THE QUALITY OF FITNESS SERVICES, DEPENDING ON EXPERIENCED MUSCULOSKELETAL INJURIES by Ewa Puszczałowska-Lizis, Sabina Lizis, Paula Głód, Ewa Kitschke

Subjects: “…fitness services quality…”
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A Bibliometric Analysis of Stakeholders' Perceptions on Public Service Quality and Performance. Trends, Themes and Future Directions by SABIE Oana-Matilda, BUNEA Ovidiu-Iulian, POPESCU Ruxandra-Irina

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Gestão da qualidade em serviços de TI: em busca de competitividade Quality management in IT services: in search of competitiveness by Eduardo Margara da Silva, Gin Kwan Yue, Roberto Gilioli Rotondaro, Fernando José Barbin Laurindo

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The implementation effect of DIP payment method across different population in Southwest China based on multi-group interrupt time series by Lixiang Wu, Ni Wu, Yuhan Cao, Xiaoyuan Zhou

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SERVICE QUALITY MEASUREMENT AND DEMAND FOR INSURANCE: AN EMPIRICAL STUDY FROM NIGERIAN INSURANCE INDUSTRY by Abass, OlufemiAdebowale, Yeside Abiodun OYETAYO

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Penerapan Metode E-Service Quality Terhadap Pengukuran Tingkat Kepuasan Penggunaan Marketplace by Wayan Gede Suka Parwita, I Gusti Ayu Agung Diatri Indradewi, Made Suci Ariantini, Ni Luh Wiwik Sri Rahayu Ginantra, I Kadek Andika Putra

Subjects: “…e-service quality…”
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Analysis of MAXIM Application Service Quality on User Satisfaction using the E-Service Quality Method by Putri Wulandari, Nur Rachman Dzakiyullah, Asti Ratnasari, Dadang Heksaputra

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KUALITAS LAYANAN DAN POSITIVE WORD OF MOUTH by Yulius Jatmiko Nuryatno

Subjects: “…Core Service Quality…”
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The Effect Of After-Sales Services Quality, Customer Ratings And Reviews Towards Customer Purchase Intention And Customers Loyalty Through Customers Satisfaction As Intervening Var... by MOHAMMED FATEH ALRAHMAN ALI RABBAD

Subjects: “…: after sales services quality, customer ratings and reviews, customer purchase intention, customer loyalty, customer satisfaction…”
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THEORETICAL ASPECT OF SERVICES QUALITY IN SPHERE OF HOSPITALITY by М. V. Arbuzova

Subjects: “…services quality…”
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Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use by André Luís Policani Freitas, Michelle Maria Freitas Neto

Subjects: “…SaaS service quality…”
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Measuring The Service Quality In Airline Companies by Birgül Küçük Çırpın, Didem Kurt

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