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  1. 1
    KONAKLAMA İŞLETMELERİNDE HİZMET TELAFİSİ, TEKRAR SATIN ALMA VE POZİTİF AĞIZDAN AĞIZA İLETİŞİM ÜZERİNDE MÜŞTERİ ATIFLARININ ETKİSİ

    KONAKLAMA İŞLETMELERİNDE HİZMET TELAFİSİ, TEKRAR SATIN ALMA VE POZİTİF AĞIZDAN AĞIZA İLETİŞİM ÜZERİNDE MÜŞTERİ ATIFLARININ ETKİSİ by Ramazan Kurtoğlu, Selman Temiz

    Published 2023-03-01
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  2. 2
    Anthropomorphic service recovery: the panacea following service failure of automated CSAs

    Anthropomorphic service recovery: the panacea following service failure of automated CSAs by Nobukhosi Dlodlo

    Published 2025-02-01
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