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  1. 1
    E-SATISFACTION DAN E-TRUST MEMPENGARUHI E-LOYALTY KONSUMEN WANITA DALAM SOSIAL MEDIA

    E-SATISFACTION DAN E-TRUST MEMPENGARUHI E-LOYALTY KONSUMEN WANITA DALAM SOSIAL MEDIA by Anindea Revita

    Published 2016-11-01
    “…Tujuan dari penelitian ini adalah untuk menguji pengaruh e-satisfaction dan e-trust terhadap e-loyalty konsumen wanita dalam sosial media. …”
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  2. 2
    Modeling Perceived Quality, Customer Satisfaction and Probability of Guest Returning to the Destination

    Modeling Perceived Quality, Customer Satisfaction and Probability of Guest Returning to the Destination by Olivera Blagojevic Popovic, Vinko Nikic, Iva Bulatovic, Milica Delibasic

    Published 2018-03-01
    “…The results have revealed that there are significant differences in perceived quality, i.e. satisfaction between the target groups of Eastern and Western European tourists…”
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