Evaluasi Penerapan Reward dan Punishment bagi Nasabah Kredit pada LPD Kesiman by Ni Luh Putu Ayu Anindyanari, Wayan Suryathi, I Wayan Sukarta

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Non-material expenses of trade enterprises by Lukić Radojko, Vojteški-Kljenak Dragana, Šljivić Slavoljub

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The nexus between social media advertising and customers’ purchase intention with the mediating role of customers’ brand consciousness: evidence from three South Asian countries... by Md Sajjad Hosain, Abdullah Mohammad Ahshanul Mamun

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CUSTOMERS’ SATISFACTION WITH THE UNIVERSITY NEW APPROACHES AND RESULTS by Valentina A. Ivashova, Evgeniy V. Galeev, Tatiana V. Fed’Kova

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Offering Effective Approaches to Implementation of Electronic Customer Relationship Management by the University of Applied Science and Technology (Case Study: the University of Ap... by Ehsan Babaei, Ehram Safari, Mohammadkazem Sayadi

Subjects: “…commitment to customers…”
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BENEFITS RESULTING FROM DEVELOPING LASTING RELATIONSHIPS WITH CUSTOMERS IN COMPANIES RENDERING SERVICES by Dorota Grego-Planer, Katarzyna Liczmańska, Joanna Petrykowska

Subjects: “…relationships with customers…”
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Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach by DOI: 10.7172/2449-6634.jmcbem.2023.1.3 Journal of Marketing and Consumer Behaviour in Emerging Markets 1(16)2023 39 (39–50) © 2023 Authors. This is an open access journal distributed under the Creative Commons BY 4.0 license (https://creativecommons.org/licenses/by/4.0/) Exploring the Impact of Negative Words Used in Online Feedback in Hotel Industry: A Sentiment Analysis, N-gram, and Text Network Analysis Approach Daniel Dan

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Spatial Intelligence in E-Commerce: Integrating Mobile Agents with GISs for a Dynamic Recommendation System by Mohamed Shili, Salah Hammedi, Mahmoud Elkhodr

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Supplying Spin-Offs: Collaboration Practices in the Perpetuation of an Organizaton by Katja Maria Hydle, Kjerst Vikse Meland

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CUSTOMER RELATIONSHIP MANAGEMENT TOOLS AND ORGANIZATIONAL PERFORMANCE OF COMMERCIAL BANKS IN SOUTHWEST, NIGERIA by Bolaji Comfort ADENIYI, Gbenga Sunday FAYIGBE

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Forgotten customers, inclusive customers: personal values and coproduction of physically disabled persons in leisure consumption by Nuno Álvares Felizardo Jr, Irene Raguenet Troccoli, Patrícia Leite da Silva Scatulino

Subjects: “…physically disabled customers…”
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Greenwashing – The Dark Side of Eco-Friendly Marketing. A Case Study from Slovakia by Andrea Seberíni, Katarína Izáková, Miroslava Tokovská

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The Role of Competitors and Customers in the Development of Environmentally Sound Technologies by Magdalena Marczewska

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Survey upon satisfaction of customers using services of travel agencies from Lublin province as a key element of contemporary marketing by Julia Wojciechowska-Solis

Subjects: “…customer’s satisfaction…”
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Investigating the Main Factors Affecting Doing More Business with Existing Customers in Light of Customer Experience: An Empirical Study in the Malls by Barween Al Kurdi, Aram Nawaiseh, Muhammad Alshurideh, Hind Al-Ahmed, Khalid Al-Sulaiti, Yaser Allozi, Haitham M. Alzoubi, Gouher Ahmed, Khaled Alshaketheep

Subjects: “…Retail Trade, Malls Customers, Existing Customer, Rebuying, Emotion, Satisfaction, Communication, Attitude…”
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Providing a model of purchase intention and customer experience on customer behavior in virtual networks by Kazem Tolooee, Hossein budaghi Khajeh Noubar, Hossein Gharehbiglo, Mojtaba Ramazani

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DIGITAL TECHNOLOGIES OF INTERACTING WITH CUSTOMERS AFTER THE PURCHASE: MAJOR TENDENCIES AND SUCCESSFUL EXPERIENCE by G. Butkovskaya

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Identification of critical success factors that maximise customers’ satisfaction: multivariate analysis by Hélder Pires Ferreira, Paula Odete Fernandes

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Role of Micro Finance Institutions on the Social Economic Wellbeing of its Customers: A Case Study of Pride Microfinance Kabale Branch. by Natuhwera, Evas

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‘Adalet’ Yalnızca Çalışan Merkezli Midir? Adaletten Etkilenen Taraflar Üzerine Bir Literatür İncelemesi by Nilşah Cavdar Aksoy, Nihal Yazıcı

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