METHODICAL APPROACH TO COMPLEX ASSESSMENT OF QUALITY OF CUSTOMS SERVICES by Yu. Gupanova, Yu. Chechulin

Subjects: “…customs service…”
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Infrastructure in the field of customs services: categorical and conceptual apparatus’ structural model and analysis by A. A. Lisitsa

Subjects: “…customs infrastructure…”
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STATUS, EVALUATION AND DIRECTIONS OF DEVELOPMENT OF CUSTOMS CONTROL AFTER RELEASE OF GOODS by Z. Rudneva

Subjects: “…customs control…”
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Anthropomorphism in artificial intelligence: a game-changer for brand marketing by Sofia Gomes, João M. Lopes, Elisabete Nogueira

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Designing a model to improve the behavior of Iranian handicrafts e-commerce customers by increasing customer trust by mohsen seidi, Fataneh Alizadeh Meshkani, Ahmad Sardari, Abdullah Naami

Subjects: “…customer behavior…”
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Identifying Touchpoints for Foreign Tourists in the Customer Journey through 5 A's Approach by Mostafa Esmaeili Mahyari, Mohammad Ghaffari, Hamid Reza Irani, Elham Ebrahimi

Subjects: “…customer experience…”
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The effect of online customer review and online customer rating on the trust and interest of consumer purchases by Purwantoro Purwantoro, Yulfita Aini, Hidayat Hidayat, Arrafiqurrahman Arrafiqurrahman, Andi Afrizal

Subjects: “…trust, buyer interest, online customer rating, online customer review…”
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The Influence of Brand Image and Price Perception on Customer Loyalty to Apple Smartphones with Customer Satisfaction as Mediation by Diva Aisyah Ardelia, Edy Purwo Saputro

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Organizational and economic mechanism of infrastructure development in the field of customs services: regional aspect by A. A. Lisitsa

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Administrative and Legal Principles of Interaction of Customs Posts of the State Fiscal Service of Ukraine with Other State Authorities and Citizens of Ukraine by O. V. Sidorenko

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Customs services and ways to improve their quality in the context of digitalisation by I. Yu. Sofiyannikova

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The Impact of Perceived Procedural Justice on Dimensions of Customer Citizenship Behaviours: The Mediating Effect of Customer Perceived Support by Ahmed Hassaan Ali, Jing Song

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Customer satisfaction in the catering industry: Contrasts between Lithuania and Portugal by Lina Pilelienė, Nuno Almeida, Viktorija Grigaliūnaitė

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The Effect of Innovative Technology Benefits and E-Commerce Using Motivations on Customer Experience and Customer Information by Zahra Bigdelou, Alireza Rousta, Farzad Asayesh

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Classification of CRM systems with knowledge creation approach Case of: Internet Service Provider corp by Seyyed Jamaleddin Hosseini

Subjects: “…customer knowledge…”
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Investigating the impact of variety of e-retail delivery service options on customer retention by Soheila Zarinjoy alvar, shahin raz, Ali Tavakolifar

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EVALUATING THE EFFECTIVENESS OF CUSTOMER COMPLAINT RESPONSES ON NMB MKONONI SATISFACTION: A CASE STUDY OF NMB BANK PLC IN DODOMA CITY, TANZANIA by Mohamed Salum KILINDO, Nasibu Rajabu MRAMBA

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The Effect of Service Quality, Brand Image, E-WOM, Customer Satisfaction on Customer Loyalty by Sahlani Sahlani, Endang Ruswanti

Subjects: “…Service Quality, Brand Image, E-WOM, Customer Satisfaction, Customer Loyalty…”
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Legal principles of countermeasures against violations of customs rules by the State Customs Service of Ukraine by Yu. V. Bukharieva

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