La estrategia CRM, una visión 360º del cliente by Ma. Rosa Llamas Alonso, Jean-Pierre Lévy-Mangin, Ma. Aranzazu Sulé Alonso

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Innovation and market orientation in smallholder pig production: by Okello, Daniel Micheal Okello, Odongo, Walter, Aliro, Tonny, Owiny, David Okello, Ndyomugyenyi, Elly Kurobuza

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Customer management in B2B markets in the context of digitalization by M. V. Orlova, V. V. Orlov

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MÜŞTERİ ODAKLILIK, MARKA GÜVENİLİRLİĞİ VE YEREL PERAKENDE SADAKATİ İLİŞKİSİ by Yunus Güler

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EXAMINING THE RELATIONS BETWEEN EMPLOYEES’ PERCEPTION OF CORPORATE SOCIAL RESPONSIBILITY, CUSTOMER ORIENTATION AND PERCEIVED PERFORMANCE by Ebru Enginkaya, Gizem Köse

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History of origin and development of customer service by T. N. Sakulyeva, S. Trombetta

Subjects: “…customer-oriented approach…”
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Client-oriented approach in assessing quality of transport services for private clients by O. A. Yusupova

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Development of client service as a basis for birth of the electronic commerce system by К. A. Zalihina, Т. N. Sakulyeva

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Development of adaptive mechanisms of budget planning in the field of marketing activities in a turbulent economic environment by A. A. Sazonov, M. V. Sazonova

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