Modeling the experience of Iranian telecommunication company customers from commercial sales in line with their sustainability by Mohammad Karvand, Mahdi Mahmodzadeh, Hossein Hakimpour, Monireh Salehnia

Subjects: “…customer experience…”
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The effect of customer value and trust on customer satisfaction and its impact on customer loyalty by Yudhi Koesworodjati, Ratu Hedy Syahidah Budiarti

Subjects: “…customer value trust…”
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Providing a model of purchase intention and customer experience on customer behavior in virtual networks by Kazem Tolooee, Hossein budaghi Khajeh Noubar, Hossein Gharehbiglo, Mojtaba Ramazani

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Investigating the relationship between customer experience components on commitment and customer engagement behaviors in the retail industry by Alireza Naalchi Kashi

Subjects: “…customer experience…”
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Effectiveness of Customer Relationship Management in Shopping Malls: Mall–Retailer Collaboration Empirics by Manuel García-Nieto, Juan Manuel Ramón-Jerónimo, Raquel Flórez-López

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Modeling the construction of an efficient customer club for the quantitative and qualitative development of increasing customers in the banking system by Ali Taher khani kojariha, Younos Vakil Alroaia

Subjects: “…customer club…”
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The Effect Of After-Sales Services Quality, Customer Ratings And Reviews Towards Customer Purchase Intention And Customers Loyalty Through Customers Satisfaction As Intervening Var... by MOHAMMED FATEH ALRAHMAN ALI RABBAD

Subjects: “…: after sales services quality, customer ratings and reviews, customer purchase intention, customer loyalty, customer satisfaction…”
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The impact of trust and service quality on customer loyalty in e-commerce by Harman Malau, Juninetenth Keeply F Sitanggang

Subjects: “…customer trust…”
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Customer experience and customer loyalty in retail multichannel banking: A mediation Analysis by Shame Mugova

Subjects: “…Customer Experience, Customer Loyalty, Multichannel, Banking, Customer Satisfaction, Service Quality…”
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Methodological recommendations for the evaluation of freight forwarding services by D. R. Abdyusheva

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Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores by Maria da Graça Batista, João Pedro Couto, Diana Botelho, Cláudia Faias

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PREDICTION OF TELECOM SERVICES CONSUMERS CHURN BY USING MACHINE LEARNING ALGORITHMS by Edin Osmanbegović, Anel Džinić, Mirza Suljić

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PREDICTION OF TELECOM SERVICES CONSUMERS CHURN BY USING MACHINE LEARNING ALGORITHMS by Edin Osmanbegović, Anel Džinić, Mirza Suljić

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Pengaruh Kualitas Pelayanan Service Terhadap Loyalitas Pelanggan Mobil Terios Melalui Kepuasan Pelanggan by Raihan Rasyid Amir, Sonny Taufan

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Factors affecting repurchase intention with customer engagement as intervening variables in B2B context by Negina Kencono Putri, Arief Wisnu Wardhana

Subjects: “…customer satisfaction…”
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Identifying Organizational Factors and Components Influencing Customer Experience Management Maturity: A Meta-synthesis Approach by Payam Mardazad Navi, Kambiz Heidarzadeh Hanzaee, Seyyed Buik Mohammadi, Mohsen Khoon Siavash

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Design and validation of consumer behavior model based on user-generated content in the banking industry by Sepahdar Rahnama, Marzieh ZendehDel, Mir Hadi Moazen Jamshidi

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La estrategia CRM, una visión 360º del cliente by Ma. Rosa Llamas Alonso, Jean-Pierre Lévy-Mangin, Ma. Aranzazu Sulé Alonso

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