Analysis of the impact of the quality of service to the elderly on their loyalty through a Memorable experience and satisfaction among the elderly in 5-star hotels in Mashhad. by tina ezazi, vajihe hoshyar

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ENHANCING SERVICE EFFICIENCY IN UTILITY ORGANIZATIONS THROUGH QUALITY FUNCTION DEPLOYMENT by Maryam Shahid, Rafiq Mansoor, Muhammad Shahid, Syed Athar Masood

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Exploring the role of cultural values, trust and empathy on satisfaction: Research on hotel customers by Aybike Tuba Özden, Olcay Özışık Yapıcı, Mehdi Korjani

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A Meta-Synthesis of the Integrated Model of Customer Value co-Destruction and Value co-Creation by Zohreh Dehdashti Shahrokh, Vahid Nasehifar, Mohammad Reza Karimi Alavijeh, Yazdan Rahmatabadi

Subjects: “…customer value co-creation…”
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Investigating the Role of Artificial Intelligence Enablers and Companies' Readiness in Adopting an Artificial Intelligence-integrated Customer Relationship Management System by Soheila Mohammadzadeh Vanestan, Rahim Abedi

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Service Quality Analysis of BPR XYZ by Ulfa Chusnia Wahyunita, Dwi Sukma Donoriyanto

Subjects: “…Banking, Customer Satisfaction, Service Quality…”
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Determining the Factors and Evolutionary Trends of Customer Engagement in Businesses: A Bibliometric Analysis by Reza Abbasi Mobarakabadi, Amir khanlari, Nader Seyyedamiri

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Comparative Study on Leadership Styles and Customer Behavior: Environmentalist and Non-Environmentalist Students, Barcelona, Spain by Aida MEHRAD, Hamza BOUTAMENT, Neema GEORGE RWERAMILA, Mohammad Hossein TAHRIRI ZANGENEH, Meriem BOUZEDIF, Rashi SHAH, Isaiah NKETIAH

Subjects: “…customer behavior…”
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EFFECT OF PERCEIVED EASE OF USE AND SECURITY OF E-BANKING ON CUSTOMER SATISFACTION by Ngozi Folashade Diokpa

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Social Customer Journey Map: A Research on Communication Agencies by Işık Özkan, Cudi Kaan Okmeydan

Subjects: “…customer journey…”
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Construction and application of telecom operator IoT customer operation analysis system by Xun ZHANG, Chunhui ZHAI, Chengyu ZHANG, Jie JIA, Yue LONG

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The Effect Of Servıce Qualıty On The Satısfactıon Level: A Case Study In Mersın Provınce by Yusuf Er

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Packaging as an instrument of marketing mix by Anđelić Slavica

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An Analysis of Brand Image Implications to Consumer-Based Brand Equity: An Evidence of A Smartphone Product by Intan Tenisia Prawita Sari, Agus Rahayu, Henny Hendrayati, Mohamad Iqbal Abdul Rauf

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Key technologies of AI in customer service system by Zheng WANG, Hua REN, Xuhai LU

Subjects: “…customer service system…”
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Culinary connections: The mediating role of customer brand co-creation behavior in gastronomic and revisit intentions by Ni Made Purnami, Ni Wayan Mujiati, Ayu Putu Laksmi Danyathi, Uswatun Siwi Kartika Sari, Desak Komang Dea Marcellina Putri Darmada

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Development of the destination branding model based on tourism industry nostalgia by parinaz masoumi, vahidreza mirabi, jalal HaghighatMonfared, Ahmad Vedadi

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Research on Classification Technology for Customer Characteristic in Mobile Internet Scene by Qing Zhang

Subjects: “…customer characteristic…”
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Ghostwriting: Simulacra of Academic Performance by S. A. Sheypak

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New technologies in the fieldof sensory marketing and customer experience:a systematic literature review by Dawid Gajda

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