The effect of service concept on customer acquisition: the moderating role of manager’s experience on Savings and Credit Cooperative Societies in Tanzania by Flora Antony, Victoria Makuya, Ruth Elias

Subjects: “…Service concept…”
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Analysis of the Influence of Novel Service Concept, Customer Satisfaction, and Novel Service Procedure on Customer Loyalty by Welly Surjono, Ahmad Johan

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The impact of service innovation on customer satisfaction and customer loyalty: a case in Vietnamese retail banks by Ha Minh Nguyen, Trinh Kieu Thi Ho, Trung Thanh Ngo

Subjects: “…Novel service concept…”
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Designing a Data-Driven Energy Management Service: A Case Study of South Korea’s National Industrial Complex by Tagir Salakhov, Jaejoon Choi, Minjun Kim

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POSSIBLE WAYS OF IMPROVING RAILWAY OPERATION AND INFRASTRUCTURE IN AREA BETWEEN DECÍN AND RUMBURK by Pavel Purkart, David Vodák, Tomáš Hoření, Tomáš Javořík

Subjects: “…Rumburk, Decín, Ústecký region, railway transport, periodic timetable, node, service conception, travel times reduction…”
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