SERVICE QUALITY MEASUREMENT AND DEMAND FOR INSURANCE: AN EMPIRICAL STUDY FROM NIGERIAN INSURANCE INDUSTRY by Abass, OlufemiAdebowale, Yeside Abiodun OYETAYO

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Penerapan Metode E-Service Quality Terhadap Pengukuran Tingkat Kepuasan Penggunaan Marketplace by Wayan Gede Suka Parwita, I Gusti Ayu Agung Diatri Indradewi, Made Suci Ariantini, Ni Luh Wiwik Sri Rahayu Ginantra, I Kadek Andika Putra

Subjects: “…e-service quality…”
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Analysis of MAXIM Application Service Quality on User Satisfaction using the E-Service Quality Method by Putri Wulandari, Nur Rachman Dzakiyullah, Asti Ratnasari, Dadang Heksaputra

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KUALITAS LAYANAN DAN POSITIVE WORD OF MOUTH by Yulius Jatmiko Nuryatno

Subjects: “…Core Service Quality…”
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Assessing the service quality in Software-as-a-Service from the customers’ perspective: a methodological approach and case of use by André Luís Policani Freitas, Michelle Maria Freitas Neto

Subjects: “…SaaS service quality…”
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Measuring The Service Quality In Airline Companies by Birgül Küçük Çırpın, Didem Kurt

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Developing a Sustainable Logistics Service Quality Scale for Logistics Service Providers in Egypt by Ahmed Hussein Ali, Ani Melkonyan, Bernd Noche, Tim Gruchmann

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The effect of service quality on customer loyalty at PT. Pos Indonesia (persero), Unaaha branch Konawe regency by Melati Melati, Heriswanto Heriswanto

Subjects: “…service quality, customer loyalty.…”
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Factors of real aspect, empathy, confidence, responsivity, reliability that affect community satisfaction in services in Belawang district office, Barito regency, Kuala by Heni Susanti, Roro Rukmini Widiaswari, Normajatun Normajatun

Subjects: “…community satisfaction, service quality,…”
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Quality, satisfaction and loyalty in the emergency service of public hospitals, from the central zone of Ecuador by Carlos Anibal Manosalvas-Vaca, Luis Oswaldo Manosalvas-Vaca, Deysi Valeria Quevedo-Amay, Silvana Nataly Haro-Acosta

Subjects: “…service quality…”
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Study on the Development of Quality Measurements Models for Steering Business Services in Relation to Customer Satisfaction by Katrin Marquardt, Marieta Olaru, Ioana Ceausu

Subjects: “…service quality…”
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A study on the effects of service quality on brand personality: Evidence from Hotel industry by Emeliya Ghorbani Siavoshani, Hamed Dehghanan, Ghasem Bakhshandeh

Subjects: “…Service quality…”
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The Influence of Trust and Service Quality on Loyalty trought Satisfaction as Mediator for BRImo Users by Adinda Putri Kusuma Dewi, Ignatia Martha Hendrati, Wiwik Handayani

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Pengaruh Kualitas Pelayanan dan Fasilitas terhadap Loyalitas Pelanggan Rumah Kost Surabaya Barat by Vincent Stanley, Helena Sidharta

Subjects: “…Service Quality…”
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THE EFFECT OF SERVICE QUALITY ON LOYALTY, THROUGH CUSTOMER SATISFACTION AT REGION DEVELOPMENT BANK OF PAPUA LLC BRANCH AGATS by Yesica Theresia Santoso, Ike Kusdyah Rachmawati, Yunus Handoko

Subjects: “…Service Quality…”
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Service Quality Analysis of BPR XYZ by Ulfa Chusnia Wahyunita, Dwi Sukma Donoriyanto

Subjects: “…Banking, Customer Satisfaction, Service Quality…”
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PERCEPTIONS OF INTERNATIONAL STUDENTS ON SERVICE QUALITY DELIVERY by Shahabuddin Esmati

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Service quality management, coach knowledge through achievement motivation, and pencak silat student satisfaction in Kazakhstan by Agung Nugroho, Djoko Pekik Irianto, Lismadiana Lismadiana, Awan Hariono, Hary Widodo

Subjects: “…Service quality…”
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Manufacturers’ perceived quality of electricity service and organizational performance in Nigeria by Abdulrahman Muhammed, Lamidi Yusuf

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Analyzing public policy effectiveness in enhancing accountability and transparency in service quality by Andi Rasyid Pananrangi, Imran ismail, Delly Mustafa, Askar Askar, A Rizal

Subjects: “…effectiveness, public policy, service quality…”
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