Measuring Quality in Automobile Aftersales: AutoSERVQUAL Scale by Yasin Galip Gencer, Ulas Akkucuk

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MÜŞTERİLERİN DİYETİSYEN HİZMETLERİNDE KALİTEYE YÖNELİK ALGILARI: KAMU VE ÖZEL SAĞLIK KURUMLARI ÜZERİNE KARŞILAŞTIRMALI BİR ARAŞTIRMA by Tuğba Kılıçer, Ebru Bingöl

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HİZMET KALİTESİÖLÇÜM MODELLERİ SERVQUAL VE SERPERF’İN KARŞILAŞTIRMALI ANALİZİ by Hasan Bülbül, Ömür Demirer

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A study on the effects of service quality on brand personality: Evidence from Hotel industry by Emeliya Ghorbani Siavoshani, Hamed Dehghanan, Ghasem Bakhshandeh

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IMPACT OF SERVICE QUALITY ON CUSTOMER SATISFACTION: EVIDENCES FROM THE RESTAURANT INDUSTRY IN PAKISTAN by Ubedullah Amjad Ali SHAIKH, Naveed Ur Rehman KHAN

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Beyond SERVQUAL: Culturally Sensitive Approach for Optimizing School Service Quality Management by Lilis Kholisoh Nuryani

Subjects: “…servqual, customer experience, cultural diversity…”
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THE QUALITY OF SMART MOBILITY: A SYSTEMATIC REVIEW by Simon NAGY, Csaba CSISZÁR

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SERVICE PERFORMANCE IMPROVEMENT DURING PANDEMIC COVID 19 USING INTEGRATED SERVQUAL AND SIX SIGMA: TELECOMMUNICATION AND INFORMATION INDUSTRY CASE APPLICATION by Sulton Nur Hakim, Alfatah Kalijaga, Sri Indrawati

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OPTIMIZING SERVICE QUALITY MANAGEMENT OF THE BUS RAPID TRANSPORT SYSTEM IN LAGOS USING THE MULTI-CRITERIA DECISION ANALYSIS by Sulaimon Olanrewaju ADEBIYI, Oluwagbenga John AKINRINMADE, Bilqis Bolanle AMOLE

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Examination of the Service Quality Perception in Private and Public Sports Centers (Konya Example) by Selçuk Buğdaycı

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Uma revisão dos modelos para medição da qualidade em serviços A literature review on models for measuring service quality by Paulo Augusto Cauchick Miguel, Gilberto Eid Salomi

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Konya İlinde Bulunan Özel Hastanelerdeki Hizmet Kalitesinin Ölçülmesi: Akademik Personele Yönelik Araştırma by Büşra Güler, Saadettin Erhan Kesen

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A Bibliometric Analysis of Service Quality in the Hospitality Industry (2014–2024) by Olakunle Shakur Olawuyi, Carina Kleynhans

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The Quality of Providing Dental Services in the School of Dentistry and Private Clinics in Shiraz, Based on the SERVQUAL Model by Maryam Bakhtiar, Mohsen Sharif Zadeh Ardakani, Mohammad Reza Mokarram, Samaneh Ansarifar, Mehrdad Vossoughi

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Assessment of the quality of digital services provided by an e-learning platform focused on sustainability issues by Beatriz Cruz Delgado, Antonio Carlos Farrapo Júnior, Ricardo Coser Mergulhão, Diogo Aparecido Lopes Silva

Subjects: “…SERVQUAL…”
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MENINGKATKAH KUALITAS PELAYANAN JASA PENERBANGAN INDONESIA PASKA INSIDEN KECELAKAAN PESAWAT TERBANG ? by Arief Yulianto

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Presentation a Road Map of Service Quality for Travel Agencies by SERVQUAL and REMBRANDT by Amir Karbassi Yazdi, Bahar Beishami

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Analysis of Service Quality Factors in the Grab Application on User Satisfaction using the Service Quality (SERVQUAL) Method by Dimas Hadi Yanto, Dwi Rosa Indah, Hardini Novianti, M. Rudi Sanjaya, Naretha Kawadha Pasemah Gumay

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Passenger satisfaction with cleanliness and other service quality dimensions and gender as a moderator: Evidence from Indian Railways by Magheswari Gopal Vasanthi, Vasanthi Soundrarajan, Nishad Nawaz, Vijayakumar Gajendran, Satyanarayana Parayitam

Subjects: “…SERVQUAL Indian Railways…”
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Evaluation of the implementation quality of the Augmented Reality project at the National University of Chimborazo, based on the Neutrosophic SERVQUAL model by José Luis Erazo-Parra, Christiam Xavier Nuñez-Zavala, Lisbeth Reales-Chacón, Diego Marcelo Reina-Haro, Miguel Ángel Duque-Vaca, Bladimir Enrique Urgiles-Rodriguez, Andrea Carolina Peñafiel-Luna, Paúl Adrián Córdova

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