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    Efficiency determinants in Portuguese banking industry: an application through fractional regression models by Ana Isabel Martins

    Published 2018-04-01
    “…Efficiency indicators of the main banks operating in Portugal were measured through DEA methodology. The application of two-stage models allowed circumventing the usual problems inherent to the coexistence of the production and intermediation approaches. …”
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    Validation of a measurement scale of service quality, image, customer satisfaction and loyalty in traditional trade by Cláudia Miranda Veloso, Ana Paula Monte

    Published 2019-07-01
    “…This research’s central purpose was to validate an instrument that assesses the perceived quality of service, brand image, customer satisfaction and loyalty to traditional retail stores in Portugal. The findings suggest that the scale’s 28 items can be grouped into four main dimensions and applied to Portuguese traditional retail businesses with good results. …”
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    El conde D. Enrique Manuel (c.1343-1414) y las relaciones cortesanas luso-castellanas en tiempos de crisis dinásticas by César Olivera Serrano

    Published 2022-01-01
    “…On the one hand, his kinship relations with other descendants of Don Juan Manuel are explained, especially with the kings of Portugal, Castile and Aragon. This close family relationship allows us to understand a second level of analysis: his political leadership during the reigns of Fernando I of Portugal and Juan I of Castile. …”
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