Pengaruh Kualitas Pelayanan Service Terhadap Loyalitas Pelanggan Mobil Terios Melalui Kepuasan Pelanggan by Raihan Rasyid Amir, Sonny Taufan

“…This research analyzes the influence of service quality on customer loyalty for Terios car owners through customer satisfaction at PT Tunas Mobilindo Perkasa -Tunas Daihatsu Pondok Bambu. We used a quantitative method with observations and questionnaires from 137 respondents who had serviced their Terios cars more than once in 2022. …”
Get full text