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  1. 21
    State customs services quality: marketing model and assessment methodology transformation

    State customs services quality: marketing model and assessment methodology transformation by I. Yu. Sofiyannikova

    Published 2024-06-01
    Subjects: “…customs services…”
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  2. 22
    Customer service complaint work order classification based on matrix factorization and attention multi-task learning

    Customer service complaint work order classification based on matrix factorization and attention multi-task learning by Yong SONG, Zhiwei YAN, Yukun QIN, Dongming ZHAO, Xiaozhou YE, Yuanyuan CHAI, Ye OUYANG

    Published 2022-02-01
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  3. 23
    The referral-marketing practices of travel agencies

    The referral-marketing practices of travel agencies by Mornay Roberts-Lombard, TFJ Steyn

    Published 2022-10-01
    Subjects: “…customer-service delivery…”
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  4. 24
    Sustainable customer experience design : co-creating experiences in events, tourism and hospitality /

    Sustainable customer experience design : co-creating experiences in events, tourism and hospitality / by Smit, Bert, Melissen, Frans

    Published 2018
    Subjects: “…Service industries Customer services. 9816…”
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  5. 25
    User avoidance behavior in pharmaceutical e-commerce intelligent customer service: a stressor-strain-outcome perspective

    User avoidance behavior in pharmaceutical e-commerce intelligent customer service: a stressor-strain-outcome perspective by Jing Jia, Lu Chen, Chengzhen Wu, Manling Xiao

    Published 2025-02-01
    Subjects: “…intelligent customer service…”
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  6. 26
    Development of client service as a basis for birth of the electronic commerce system

    Development of client service as a basis for birth of the electronic commerce system by К. A. Zalihina, Т. N. Sakulyeva

    Published 2021-11-01
    Subjects: “…customer service…”
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  7. 27
    Customs services and ways to improve their quality in the context of digitalisation

    Customs services and ways to improve their quality in the context of digitalisation by I. Yu. Sofiyannikova

    Published 2024-05-01
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  8. 28
    Infrastructure in the field of customs services: categorical and conceptual apparatus’ structural model and analysis

    Infrastructure in the field of customs services: categorical and conceptual apparatus’ structural model and analysis by A. A. Lisitsa

    Published 2024-02-01
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  9. 29
    Creating innovations for solutions of logistics problems: opportunities, risks, and limitations

    Creating innovations for solutions of logistics problems: opportunities, risks, and limitations by A. I. Gorbatov

    Published 2025-01-01
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  10. 30
    Leading the customer experience : inspirational service leadership /

    Leading the customer experience : inspirational service leadership / by Cook, Sarah, 1955-

    Published 2015
    Subjects: “…Customer services. 12848…”
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  11. 31
    Leading the customer experience : inspirational service leadership /

    Leading the customer experience : inspirational service leadership / by Cook, Sarah, 1955-

    Published 2015
    Subjects: “…Customer services. 12848…”
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  12. 32
    Information flow model and service flow calculation of electric power backbone communication network

    Information flow model and service flow calculation of electric power backbone communication network by Ziyan ZHAO, Jianhui FAN, Xin JIN, Dawei ZHANG, Yang LIU, Li MA, Xiaoying ZOU

    Published 2017-05-01
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  13. 33
    Integrative model as a value creation tool in the customs administration system

    Integrative model as a value creation tool in the customs administration system by M. V. Boykova

    Published 2021-06-01
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  14. 34
    Updating customs services list as one of the means of transformation

    Updating customs services list as one of the means of transformation by I. Yu. Sofiyannikova

    Published 2024-08-01
    Subjects: “…customs services…”
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  15. 35
    Legal principles of countermeasures against violations of customs rules by the State Customs Service of Ukraine

    Legal principles of countermeasures against violations of customs rules by the State Customs Service of Ukraine by Yu. V. Bukharieva

    Published 2024-03-01
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  16. 36
    Total Quality Management, British Standard accreditation, Investors In People and academic libraries

    Total Quality Management, British Standard accreditation, Investors In People and academic libraries by V. Mistry, R.C. Usherwood

    Published 1996-01-01
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  17. 37
    Organizational and economic mechanism of infrastructure development in the field of customs services: regional aspect

    Organizational and economic mechanism of infrastructure development in the field of customs services: regional aspect by A. A. Lisitsa

    Published 2024-08-01
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  18. 38
    Quality of services as a vector for expansion and development of service activities

    Quality of services as a vector for expansion and development of service activities by I. Yu. Sofiyannikova

    Published 2024-10-01
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  19. 39
    Customs institutions development strategy: design and implementation issues

    Customs institutions development strategy: design and implementation issues by V. V. Makrusev

    Published 2022-05-01
    Subjects: “…customs service development…”
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  20. 40
    Evaluation of the international customs interaction effectiveness by the mirror comparison method of statistical data on foreign trade

    Evaluation of the international customs interaction effectiveness by the mirror comparison method of statistical data on foreign trade by A. A. Lisitsa

    Published 2023-03-01
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