Identifying the effective factors on customer knowledge management development: Evidence from customs industry by Saeedeh Arazpoor, Mohammad Mahmodi Meymand

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Presenting a Conceptual Model of Customer Feed back Process in Customer Knowledge Management (C.K.M) Approach by Ali Akbar Farhangi, Seyed Abolghasem Mira

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A model of the relationship between strategic orientation and product innovation under the mediating effect of customer knowledge management by Emad Alani, Suzilawati Kamarudin, Laith Alrubaiee, Razieh Tavakoli

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Providing a Model for Setting Priorities in KM for Improving Customer Relationship Management (Case study: Sepah Bank) by narges Rezaei-malek, reza Radfar

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The Role of Market Orientation in Linking Customer Knowledge, Networking, and Culture to Product Innovation and Success in Batam's F&B Industry by Wisnu Yuwono, Erica Fortuna, Yandi Suprapto

Subjects: “…customer knowledge…”
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