Kombinasi Intent Classification dan Named Entity Recognition pada Data Berbahasa Indonesia dengan Metode Dual Intent and Entity Transformer by Zahra Asma Annisa, Rizal Setya Perdana, Putra Pandu Adikara

“…For this high-quality service requirement, companies can implement the concept of excellent service. One application of artificial intelligence for service excellence is the use of a chatbot, which requires an appropriate method for the classification of user intent and Named Entity Recognition (NER). …”
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