Communication and Delivery of Project Activities: A Case Study of Selected Organisations in Kabale Municipality
The study was about communication and delivery of project activities: a case study of selected organizations in Kabale Municipality. It considered a few Non-Governmental organizations that operate in Kabale district such as Kick Corruption out of Uganda (KICK-U), Kigezi Women in Development (KWID...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kabale University
2023
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.12493/918 |
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| Summary: | The study was about communication and delivery of project activities: a case study of selected
organizations in Kabale Municipality. It considered a few Non-Governmental organizations that
operate in Kabale district such as Kick Corruption out of Uganda (KICK-U), Kigezi Women in
Development (KWID), and Forum for Women in Development (FOWODE). The study was
guided by research objectives which were to examine the communication channels used in Non-
Governmental Organizations in Kabale district, to find out how Communication affect delivery of
project activities in Non-Governmental Organizations of Kabale district and to propose ways in
which Communication can be improved for effective delivery of project activities in Non-
Governmental Organizations in Kabale district. The study used a descriptive survey design with
qualitative and quantitative approaches. The study used a sample size 0f 90 respondents and both
interviews and questionnaires were used to collect data from respondents. The study findings
indicated that there is minimal communication between project stakeholders and project
employees and there is minimal interaction between project donors and beneficiaries and this may
have contributed to low delivery of project activities in this organization over years. The study
findings indicated findings on communication channels used by Non-Governmental Organizations
as emails, websites, television such as TV west in Western Uganda, letters, telephone, meetings,
Newspapers, financial reports, brochures, posters, notice board and memos, The study findings
indicated findings on effect of communication on delivery of project activities in Non-
Governmental Organizations are physical barriers, system design, staff shortage, negative attitude
among the staff in an organization, psychological factors, individual linguistic ability, lack of
sensitivity, lack of skills, lack of knowledge, duties overload, emotional interference and
organizational culture. The study findings indicated findings on ways in which communication can
be improved for effective delivery of project activities in Non-Governmental organizations can be
improved indicate that availability. use of multiple channels, regular reports, assumptions, body
languages, team work, feedback, establishing relevancy, open door policy, getting message across
and handling communication problems . Finally the study recommended that the study found out
that there are several communication channels in which communication can pass through from the
sender to the receiver therefore such channels should be maintained and improved for smooth
communication process. The study findings indicate that there are several factors that hinder
communication therefore stakeholders should fight hard to handle these factors so that there is
smooth communication process. |
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