Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority
The study used cross sectional study design and data were collected from business owners operating within the divisions of Kampala Capital City Authority. The study found out that the level of ICT adoption in Kampala Capital City Authority was moderate. ICT adoption was mostly marked with establi...
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| Format: | Article |
| Language: | en_US |
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Human Resource Management Academic Research Society
2020
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| Online Access: | http://hdl.handle.net/20.500.12493/325 |
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| author | Eton, Marus Constant, Okello Obura Fabian, Mwosi Benard, Patrick Ogwel Mary, Ejang Francis, Ongia |
| author_facet | Eton, Marus Constant, Okello Obura Fabian, Mwosi Benard, Patrick Ogwel Mary, Ejang Francis, Ongia |
| author_sort | Eton, Marus |
| collection | KAB-DR |
| description | The study used cross sectional study design and data were collected from business owners
operating within the divisions of Kampala Capital City Authority. The study found out that the
level of ICT adoption in Kampala Capital City Authority was moderate. ICT adoption was mostly
marked with establishment of separate IT department, use of bulk SMS, printers, scanners and
photocopiers. Specialized ICT skills, regular updates and outsourcing of ICT functions appeared
to be a key challenge businesses face in ICT adoption. The findings however, indicated that
growth of SMEs is a conglomeration, of which adoption of ICT is a microcosm. The study
recommends that Government of Uganda through Ministry of Science Technology and
Innovation and Ministry of Finance Planning and Economic Development should consider
promoting ICT business growth by sponsoring business software development, and distributing
the same at subsidized costs. Training institutions should strengthen the ICT training programs
by aligning them to the required job demands as dictated in the field of business. Government
should also promote the application and adoption of ICT e-business by slashing the exorbitant
taxes charged on the use of these products. Government should stimulate entrepreneurship
development training to curb the shortfalls in staff competence, individual job creation and
profitability skills. |
| format | Article |
| id | oai:idr.kab.ac.ug:20.500.12493-325 |
| institution | KAB-DR |
| language | en_US |
| publishDate | 2020 |
| publisher | Human Resource Management Academic Research Society |
| record_format | dspace |
| spelling | oai:idr.kab.ac.ug:20.500.12493-3252024-01-17T04:50:46Z Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority Eton, Marus Constant, Okello Obura Fabian, Mwosi Benard, Patrick Ogwel Mary, Ejang Francis, Ongia ICT, SMES, Adoption, Business, Growth The study used cross sectional study design and data were collected from business owners operating within the divisions of Kampala Capital City Authority. The study found out that the level of ICT adoption in Kampala Capital City Authority was moderate. ICT adoption was mostly marked with establishment of separate IT department, use of bulk SMS, printers, scanners and photocopiers. Specialized ICT skills, regular updates and outsourcing of ICT functions appeared to be a key challenge businesses face in ICT adoption. The findings however, indicated that growth of SMEs is a conglomeration, of which adoption of ICT is a microcosm. The study recommends that Government of Uganda through Ministry of Science Technology and Innovation and Ministry of Finance Planning and Economic Development should consider promoting ICT business growth by sponsoring business software development, and distributing the same at subsidized costs. Training institutions should strengthen the ICT training programs by aligning them to the required job demands as dictated in the field of business. Government should also promote the application and adoption of ICT e-business by slashing the exorbitant taxes charged on the use of these products. Government should stimulate entrepreneurship development training to curb the shortfalls in staff competence, individual job creation and profitability skills. Kabale University 2020-01-28T13:01:26Z 2020-01-28T13:01:26Z 2019 Article Eton, M., Okello-Obura, C., Mwosi, F., Ogwel, B. P., Ejang, M., & Ongia, F. (2019). Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority. International Journal of Academic Research in Business and Social Sciences, 9(12), 877–893. http://hdl.handle.net/20.500.12493/325 en_US ;Vol. 9, No. 12, 2019, Pg. 877 - 893 application/pdf Human Resource Management Academic Research Society |
| spellingShingle | ICT, SMES, Adoption, Business, Growth Eton, Marus Constant, Okello Obura Fabian, Mwosi Benard, Patrick Ogwel Mary, Ejang Francis, Ongia Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority |
| title | Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority |
| title_full | Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority |
| title_fullStr | Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority |
| title_full_unstemmed | Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority |
| title_short | Information and Communication Technology Adoption and the Growth of Small Medium Enterprises in Uganda: Empirical Evidence from Kampala City Council Authority |
| title_sort | information and communication technology adoption and the growth of small medium enterprises in uganda empirical evidence from kampala city council authority |
| topic | ICT, SMES, Adoption, Business, Growth |
| url | http://hdl.handle.net/20.500.12493/325 |
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