Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda
The Purpose of this study was to examine the success factors influencing the adoption of e-government in Jinja District Local Government, Uganda. The research sought to identify the roles of political, financial, institutional, and technological factors in facilitating e-government adoption. Interms...
Saved in:
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
Kabale University
2025
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.12493/3030 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1856816784977428480 |
|---|---|
| author | Mugavu, George |
| author_facet | Mugavu, George |
| author_sort | Mugavu, George |
| collection | KAB-DR |
| description | The Purpose of this study was to examine the success factors influencing the adoption of e-government in Jinja District Local Government, Uganda. The research sought to identify the roles of political, financial, institutional, and technological factors in facilitating e-government adoption. Interms of methodology the study was purely guided by two research designs that was to say the cross-sectional research design and the casestudy research design. The study adopted a pragmatic research philosophy integrating both deductive and inductive approaches. A mixed-methods framework combining cross-sectional survey and case study designs was employed. Data were collected from a sample of 200 respondents using structured questionnaires and interview guides, achieving an 89% response rate. Data Analysis: Quantitative data were analyzed using descriptive statistics and linear regression, while qualitative data were subjected to thematic analysis. Findings revealed that e-government adoption is significantly associated with political will (r=.254, p<0.001), budgetary allocation (r=.337, p<0.001), enabling environment (r=.177, p<0.023), citizen motivation (r=.213, p<0.005), and public sector reforms (r=.210, p<0.005). Training-related factors, including software (r=.694, p<0.001), hardware (r=.679, p<0.001), and data security training (r=.553, p<0.0001), also demonstrated strong positive associations. Furthermore, technological infrastructure such as network availability (r=.665, p<0.000), video conferencing (r=.562, p<0.000), and reliable energy supply (r=.655, p<0.000) significantly influenced adoption. Thematic findings underscored the critical role of continuous employee training, budgetary commitment, and reliable ICT infrastructure in the success of e-government initiatives. Limitations of the Study: The study was limited to one district, which may constrain the generalizability of findings across other regions of Uganda. Additionally, reliance on self-reported data may have introduced response bias. Research Contributions: The study contributes empirical evidence on the determinants of e-government adoption in local government contexts of developing countries. It provides practical insights for policymakers and administrators to enhance ICT capacity, institutional readiness, and infrastructure for improved service delivery. |
| format | Thesis |
| id | oai:idr.kab.ac.ug:20.500.12493-3030 |
| institution | KAB-DR |
| language | English |
| publishDate | 2025 |
| publisher | Kabale University |
| record_format | dspace |
| spelling | oai:idr.kab.ac.ug:20.500.12493-30302025-12-11T00:00:31Z Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda Mugavu, George E-government adoption Success factors ICT training Political will Infrastructure Public sector reform Local government The Purpose of this study was to examine the success factors influencing the adoption of e-government in Jinja District Local Government, Uganda. The research sought to identify the roles of political, financial, institutional, and technological factors in facilitating e-government adoption. Interms of methodology the study was purely guided by two research designs that was to say the cross-sectional research design and the casestudy research design. The study adopted a pragmatic research philosophy integrating both deductive and inductive approaches. A mixed-methods framework combining cross-sectional survey and case study designs was employed. Data were collected from a sample of 200 respondents using structured questionnaires and interview guides, achieving an 89% response rate. Data Analysis: Quantitative data were analyzed using descriptive statistics and linear regression, while qualitative data were subjected to thematic analysis. Findings revealed that e-government adoption is significantly associated with political will (r=.254, p<0.001), budgetary allocation (r=.337, p<0.001), enabling environment (r=.177, p<0.023), citizen motivation (r=.213, p<0.005), and public sector reforms (r=.210, p<0.005). Training-related factors, including software (r=.694, p<0.001), hardware (r=.679, p<0.001), and data security training (r=.553, p<0.0001), also demonstrated strong positive associations. Furthermore, technological infrastructure such as network availability (r=.665, p<0.000), video conferencing (r=.562, p<0.000), and reliable energy supply (r=.655, p<0.000) significantly influenced adoption. Thematic findings underscored the critical role of continuous employee training, budgetary commitment, and reliable ICT infrastructure in the success of e-government initiatives. Limitations of the Study: The study was limited to one district, which may constrain the generalizability of findings across other regions of Uganda. Additionally, reliance on self-reported data may have introduced response bias. Research Contributions: The study contributes empirical evidence on the determinants of e-government adoption in local government contexts of developing countries. It provides practical insights for policymakers and administrators to enhance ICT capacity, institutional readiness, and infrastructure for improved service delivery. 2025-12-10T13:12:59Z 2025-12-10T13:12:59Z 2025 Thesis Mugavu, G. (2025). Success factors and the adoption of e-government in Jinja District Local Government, Uganda [Doctoral dissertation, Kabale University]. http://hdl.handle.net/20.500.12493/3030 en Attribution-NonCommercial-NoDerivs 3.0 United States http://creativecommons.org/licenses/by-nc-nd/3.0/us/ application/pdf Kabale University |
| spellingShingle | E-government adoption Success factors ICT training Political will Infrastructure Public sector reform Local government Mugavu, George Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda |
| title | Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda |
| title_full | Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda |
| title_fullStr | Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda |
| title_full_unstemmed | Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda |
| title_short | Success Factors and the Adoption of E-Government in Jinja District Local Government, Uganda |
| title_sort | success factors and the adoption of e government in jinja district local government uganda |
| topic | E-government adoption Success factors ICT training Political will Infrastructure Public sector reform Local government |
| url | http://hdl.handle.net/20.500.12493/3030 |
| work_keys_str_mv | AT mugavugeorge successfactorsandtheadoptionofegovernmentinjinjadistrictlocalgovernmentuganda |