Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.

The study aimed to examine the impact that monitoring and evaluation have on the quality of healthcare service delivery in Uganda, using Ntungamo District Local Government as a case. Monitoring and evaluation formed a basis for the independent variable and was conceptualized as implementation type o...

Full description

Saved in:
Bibliographic Details
Main Author: Nahabwe, Judith
Format: Thesis
Language:English
Published: Kabale University. 2024
Subjects:
Online Access:http://hdl.handle.net/20.500.12493/2203
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1813635238927007744
author Nahabwe, Judith
author_facet Nahabwe, Judith
author_sort Nahabwe, Judith
collection KAB-DR
description The study aimed to examine the impact that monitoring and evaluation have on the quality of healthcare service delivery in Uganda, using Ntungamo District Local Government as a case. Monitoring and evaluation formed a basis for the independent variable and was conceptualized as implementation type of monitoring and evaluation, beneficiary type of monitoring and evaluation, and Social accountability type of monitoring and evaluation. The quality of health care service delivery formed a basis for the dependent variable and was conceptualized into the acceptability of services, accessibility of services, availability of services, and accommodation of users’ needs. Three objectives guided the study and they were formulated to reflect how the three constructs of the independent variable impact the quality of healthcare service delivery. A cross-sectional research design was used where data was collected from 197 respondents and analyzed using Special Package for Social Sciences version 20 to obtain descriptive and inferential statistics. Qualitative data obtained from interviews were presented in narrative form as direct quotations from the respondents. It was established that the implementation type of monitoring and evaluation has a statistically significant positive relationship with the quality of healthcare service delivery as depicted by a correlation coefficient of r=0.308**. Also, beneficiary type of monitoring and evaluation had a statistically significant positive relationship with the quality of healthcare service delivery in Ntungamo District indicated by correlation results r=0.378**. Social accountability type of monitoring and evaluation indicated a statistically significant positive relationship with the quality of healthcare service delivery reflected by r=0.345**. From the findings, the study concluded that monitoring and evaluation have a medium impact on the quality of healthcare service delivery in Uganda but there are other significant factors responsible for the variations in the quality of healthcare service delivery that are not explained by monitoring and evaluation. Therefore, conducting further research on other factors affecting the healthcare service standards like internal controls in healthcare centers would be an asset.
format Thesis
id oai:idr.kab.ac.ug:20.500.12493-2203
institution KAB-DR
language English
publishDate 2024
publisher Kabale University.
record_format dspace
spelling oai:idr.kab.ac.ug:20.500.12493-22032024-08-01T00:01:31Z Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government. Nahabwe, Judith Monitoring Evaluation Quality Health-Care Service Delivery Uganda Ntungamo District Local Government The study aimed to examine the impact that monitoring and evaluation have on the quality of healthcare service delivery in Uganda, using Ntungamo District Local Government as a case. Monitoring and evaluation formed a basis for the independent variable and was conceptualized as implementation type of monitoring and evaluation, beneficiary type of monitoring and evaluation, and Social accountability type of monitoring and evaluation. The quality of health care service delivery formed a basis for the dependent variable and was conceptualized into the acceptability of services, accessibility of services, availability of services, and accommodation of users’ needs. Three objectives guided the study and they were formulated to reflect how the three constructs of the independent variable impact the quality of healthcare service delivery. A cross-sectional research design was used where data was collected from 197 respondents and analyzed using Special Package for Social Sciences version 20 to obtain descriptive and inferential statistics. Qualitative data obtained from interviews were presented in narrative form as direct quotations from the respondents. It was established that the implementation type of monitoring and evaluation has a statistically significant positive relationship with the quality of healthcare service delivery as depicted by a correlation coefficient of r=0.308**. Also, beneficiary type of monitoring and evaluation had a statistically significant positive relationship with the quality of healthcare service delivery in Ntungamo District indicated by correlation results r=0.378**. Social accountability type of monitoring and evaluation indicated a statistically significant positive relationship with the quality of healthcare service delivery reflected by r=0.345**. From the findings, the study concluded that monitoring and evaluation have a medium impact on the quality of healthcare service delivery in Uganda but there are other significant factors responsible for the variations in the quality of healthcare service delivery that are not explained by monitoring and evaluation. Therefore, conducting further research on other factors affecting the healthcare service standards like internal controls in healthcare centers would be an asset. 2024-07-10T10:48:33Z 2024-07-10T10:48:33Z 2024 Thesis Nahabwe, Judith (2024). Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government. Kabale: Kabale University. http://hdl.handle.net/20.500.12493/2203 en Attribution-NonCommercial-NoDerivs 3.0 United States http://creativecommons.org/licenses/by-nc-nd/3.0/us/ application/pdf Kabale University.
spellingShingle Monitoring
Evaluation
Quality
Health-Care Service Delivery
Uganda
Ntungamo District Local Government
Nahabwe, Judith
Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.
title Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.
title_full Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.
title_fullStr Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.
title_full_unstemmed Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.
title_short Monitoring and Evaluation and the Quality of Health-Care Service Delivery in Uganda: A Case of Ntungamo District Local Government.
title_sort monitoring and evaluation and the quality of health care service delivery in uganda a case of ntungamo district local government
topic Monitoring
Evaluation
Quality
Health-Care Service Delivery
Uganda
Ntungamo District Local Government
url http://hdl.handle.net/20.500.12493/2203
work_keys_str_mv AT nahabwejudith monitoringandevaluationandthequalityofhealthcareservicedeliveryinugandaacaseofntungamodistrictlocalgovernment