Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.

The study assessed the role of electronic banking on the performance of micro-financial institutions in a case study of Pride Micro Finance Limited Kabale District. The objectives of the study were; to analyze the importance of electronic banking methods in microfinance institutions, to examine the...

Full description

Saved in:
Bibliographic Details
Main Author: Kanyana, Ange Gentille
Format: Thesis
Language:English
Published: Kabale University 2024
Subjects:
Online Access:http://hdl.handle.net/20.500.12493/2195
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1813635239748042752
author Kanyana, Ange Gentille
author_facet Kanyana, Ange Gentille
author_sort Kanyana, Ange Gentille
collection KAB-DR
description The study assessed the role of electronic banking on the performance of micro-financial institutions in a case study of Pride Micro Finance Limited Kabale District. The objectives of the study were; to analyze the importance of electronic banking methods in microfinance institutions, to examine the types of electronic banking methods adopted in microfinance towards their performance, and to find out the relationship between electronic banking on the performance of microfinancial institutions. A case study research design was used and data was collected using questionnaire and interview guides. A sample size of 50 respondents was considered for the study. The study findings on the importance of electronic banking methods in microfinance institutions, the results were from; digital signature for security, convenient way of operating banking transactions, faster transfer of money, easy reliability, and eased time in banking. The study went ahead to find the types of electronic banking methods adopted in microfinance towards their performance and the responses were obtained from; mobile/SMS banking, electronic funds transfers, self-service (PC) banking, POS banking (Credit and Debit cards), internet banking and an automated teller machine and the study findings on relationship between electronic banking on the performance of microfinance institutions, the study findings revealed a correlation coefficient of 0.816**. Hence the study findings imply that there is a very high positive significant relationship between electronic banking on the performance of micro-financial institutions. The study recommended that the systems used in banking should be in good working conditions and trustable to enable the members to use them effectively, there should be awareness among the Microfinance members about the information and communication infrastructure available to enable them to know how they are used to achieve their objectives and there should be constant system check up to avoid systems failures which would disrupt the use of the system in banking operations by the Microfinance clients.
format Thesis
id oai:idr.kab.ac.ug:20.500.12493-2195
institution KAB-DR
language English
publishDate 2024
publisher Kabale University
record_format dspace
spelling oai:idr.kab.ac.ug:20.500.12493-21952024-08-01T00:02:02Z Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch. Kanyana, Ange Gentille Role Electronic Banking Performance Financial Institutions Pride Microfinance Limited Kabale Branch The study assessed the role of electronic banking on the performance of micro-financial institutions in a case study of Pride Micro Finance Limited Kabale District. The objectives of the study were; to analyze the importance of electronic banking methods in microfinance institutions, to examine the types of electronic banking methods adopted in microfinance towards their performance, and to find out the relationship between electronic banking on the performance of microfinancial institutions. A case study research design was used and data was collected using questionnaire and interview guides. A sample size of 50 respondents was considered for the study. The study findings on the importance of electronic banking methods in microfinance institutions, the results were from; digital signature for security, convenient way of operating banking transactions, faster transfer of money, easy reliability, and eased time in banking. The study went ahead to find the types of electronic banking methods adopted in microfinance towards their performance and the responses were obtained from; mobile/SMS banking, electronic funds transfers, self-service (PC) banking, POS banking (Credit and Debit cards), internet banking and an automated teller machine and the study findings on relationship between electronic banking on the performance of microfinance institutions, the study findings revealed a correlation coefficient of 0.816**. Hence the study findings imply that there is a very high positive significant relationship between electronic banking on the performance of micro-financial institutions. The study recommended that the systems used in banking should be in good working conditions and trustable to enable the members to use them effectively, there should be awareness among the Microfinance members about the information and communication infrastructure available to enable them to know how they are used to achieve their objectives and there should be constant system check up to avoid systems failures which would disrupt the use of the system in banking operations by the Microfinance clients. 2024-07-10T10:47:26Z 2024-07-10T10:47:26Z 2024 Thesis Kanyana, Ange Gentille (2024). Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch. Kabale: Kabale University. http://hdl.handle.net/20.500.12493/2195 en Attribution-NonCommercial-NoDerivs 3.0 United States http://creativecommons.org/licenses/by-nc-nd/3.0/us/ application/pdf Kabale University
spellingShingle Role
Electronic Banking
Performance
Financial Institutions
Pride Microfinance Limited Kabale Branch
Kanyana, Ange Gentille
Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.
title Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.
title_full Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.
title_fullStr Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.
title_full_unstemmed Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.
title_short Role of Electronic Banking on Performance of Financial Institutions: A Case Study of Pride Microfinance Limited Kabale Branch.
title_sort role of electronic banking on performance of financial institutions a case study of pride microfinance limited kabale branch
topic Role
Electronic Banking
Performance
Financial Institutions
Pride Microfinance Limited Kabale Branch
url http://hdl.handle.net/20.500.12493/2195
work_keys_str_mv AT kanyanaangegentille roleofelectronicbankingonperformanceoffinancialinstitutionsacasestudyofpridemicrofinancelimitedkabalebranch