Financial Accountability and Service Delivery in Uganda. A Case Study of Kabale District Local Government.

This research was conducted within the Kabale District local government to investigate the impact of financial accountability on service delivery. The study focused on three predictor variables: funds disbursement, the auditing process, and records-keeping systems, with service delivery as the outco...

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Bibliographic Details
Main Author: Amanyebirungi, Mackline
Format: Thesis
Language:en_US
Published: Kabale University 2024
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Online Access:http://hdl.handle.net/20.500.12493/2048
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Summary:This research was conducted within the Kabale District local government to investigate the impact of financial accountability on service delivery. The study focused on three predictor variables: funds disbursement, the auditing process, and records-keeping systems, with service delivery as the outcome variable. Employing a cross-sectional survey design, data were gathered from 86 respondents and analyzed primarily through quantitative methods, supplemented with qualitative insights. Descriptive analysis was used to describe individual variables and their attributes, presented in frequency tables. At the bivariate level, a Pearson correlation matrix was utilized to explore the relationships between the predictor and dependent variables. A linear regression model was applied to fit the data. The research findings indicated that funds disbursement (R=0.862), the auditing process (R=0.656), and records-keeping systems (R=0.899) all positively and significantly influence service delivery in the Kabale District local government. The main conclusion of the study is that these three factors significantly impact service delivery. Consequently, the study recommends enhancing efforts in funds disbursement, the auditing process, and records-keeping systems to ensure sustainable service delivery in the Kabale District local government.