The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.

The purpose of the study was to find out the impact of e-banking on the performance of financial institutions in Uganda: A Case of DFCU Bank, Kabale Branch. The study was guided by specific objectives, namely, to find out the forms of E-banking used in DFCU Bank, determine the relationship between E...

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Main Author: Amutuheire, Grant
Format: Thesis
Language:en_US
Published: Kabale University 2024
Subjects:
Online Access:http://hdl.handle.net/20.500.12493/1609
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author Amutuheire, Grant
author_facet Amutuheire, Grant
author_sort Amutuheire, Grant
collection KAB-DR
description The purpose of the study was to find out the impact of e-banking on the performance of financial institutions in Uganda: A Case of DFCU Bank, Kabale Branch. The study was guided by specific objectives, namely, to find out the forms of E-banking used in DFCU Bank, determine the relationship between E-banking and the performance of DFCU Bank, and examine the impact of E-banking on the performance of DFCU Bank in Kabale District. This study employed a descriptive research and survey design, as well as quantitative and qualitative approaches, Using simple random and purposive sampling techniques, a total of 67 respondents were selected for this study. In addition, questionnaires and interviewing methods of data collection were used. The research findings showed that the forms of e-banking used in the DFCU bank in Kabale district were mobile banking, as represented by 33%, internet banking, as represented by 30%, electronic cards, as represented by 22%, and electronic fund transfers, as represented by 15%. The study discovered a strong significant relationship (r =.761; sig .. 05) between electronic banking and financial institution performance, particularly DFCU Bank in the Kabale district. According to the study findings, 33% of the majority. of respondents indicated that electronic banking had a positive impact on the performance of financial institutions in the Kabale district, particularly DFCU Bank. According to the study, financial institutions that have not yet implemented some e-banking tools should do so in order to improve their performance and serve their customers as expected.
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spelling oai:idr.kab.ac.ug:20.500.12493-16092024-06-12T13:27:32Z The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch. Amutuheire, Grant Impact E-Banking Performance Financial Institutions Uganda DFCU Bank Kabale Branch The purpose of the study was to find out the impact of e-banking on the performance of financial institutions in Uganda: A Case of DFCU Bank, Kabale Branch. The study was guided by specific objectives, namely, to find out the forms of E-banking used in DFCU Bank, determine the relationship between E-banking and the performance of DFCU Bank, and examine the impact of E-banking on the performance of DFCU Bank in Kabale District. This study employed a descriptive research and survey design, as well as quantitative and qualitative approaches, Using simple random and purposive sampling techniques, a total of 67 respondents were selected for this study. In addition, questionnaires and interviewing methods of data collection were used. The research findings showed that the forms of e-banking used in the DFCU bank in Kabale district were mobile banking, as represented by 33%, internet banking, as represented by 30%, electronic cards, as represented by 22%, and electronic fund transfers, as represented by 15%. The study discovered a strong significant relationship (r =.761; sig .. 05) between electronic banking and financial institution performance, particularly DFCU Bank in the Kabale district. According to the study findings, 33% of the majority. of respondents indicated that electronic banking had a positive impact on the performance of financial institutions in the Kabale district, particularly DFCU Bank. According to the study, financial institutions that have not yet implemented some e-banking tools should do so in order to improve their performance and serve their customers as expected. 2024-01-10T06:57:50Z 2024-01-10T06:57:50Z 2022 Thesis Amutuheire, Grant (2022). The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch. Kabale: Kabale University. http://hdl.handle.net/20.500.12493/1609 en_US application/pdf Kabale University
spellingShingle Impact
E-Banking
Performance
Financial Institutions
Uganda
DFCU Bank Kabale Branch
Amutuheire, Grant
The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.
title The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.
title_full The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.
title_fullStr The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.
title_full_unstemmed The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.
title_short The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank Kabale Branch.
title_sort impact of e banking on performance of financial institutions in uganda a case study of dfcu bank kabale branch
topic Impact
E-Banking
Performance
Financial Institutions
Uganda
DFCU Bank Kabale Branch
url http://hdl.handle.net/20.500.12493/1609
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