Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
The purpose of this study was to determine how the Kabale District Local Government's service delivery was impacted by its record-keeping procedures. The study's end variable was the provision of services, and its predictor factors were the efficiency with which the records management...
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Format: | Article |
Language: | English |
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International Journal of Management and Digital Business
2023
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Online Access: | http://hdl.handle.net/20.500.12493/1536 |
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author | Turyasingura John Bosco agaba moses Kabagambe Jesse David Barigye Godfrey |
author_facet | Turyasingura John Bosco agaba moses Kabagambe Jesse David Barigye Godfrey |
author_sort | Turyasingura John Bosco |
collection | KAB-DR |
description | The purpose of this study was to determine how the Kabale District Local
Government's service delivery was impacted by its record-keeping
procedures. The study's end variable was the provision of services, and its
predictor factors were the efficiency with which the records management
systems function. Prior to the investigation, a cross-sectional survey was
conducted. It was decided to use the information from 86 respondents for
both a quantitative and a qualitative study. The bivariate correlations
between the predictor elements and the dependent variable were examined
using a Pearson correlation matrix. A linear regression model was used to
fit the data. Record keeping systems (R=889) has a favorable influence on
the capacity of the local administration of the Kabale District, per the
research findings from the regression model. The main conclusion of this
study is that the auditing process has an impact on service delivery at the
Kabale District Local Government, as evidenced by the findings and
discussion. This is in line with the researcher's later discoveries. The
respondents' replies to the question of whether Integrate is observed in
accordance with the auditing process showed that 90.7% of them agreed
with the claim and 9.3% were unclear. When offering services, the study
advises emphasizing the auditing process. To do this, emphasis should be
placed on relationship-building, objectivity, punctuality, and
communication.
Keywords: Record |
format | Article |
id | oai:idr.kab.ac.ug:20.500.12493-1536 |
institution | KAB-DR |
language | English |
publishDate | 2023 |
publisher | International Journal of Management and Digital Business |
record_format | dspace |
spelling | oai:idr.kab.ac.ug:20.500.12493-15362024-01-17T04:44:49Z Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government Turyasingura John Bosco agaba moses Kabagambe Jesse David Barigye Godfrey The purpose of this study was to determine how the Kabale District Local Government's service delivery was impacted by its record-keeping procedures. The study's end variable was the provision of services, and its predictor factors were the efficiency with which the records management systems function. Prior to the investigation, a cross-sectional survey was conducted. It was decided to use the information from 86 respondents for both a quantitative and a qualitative study. The bivariate correlations between the predictor elements and the dependent variable were examined using a Pearson correlation matrix. A linear regression model was used to fit the data. Record keeping systems (R=889) has a favorable influence on the capacity of the local administration of the Kabale District, per the research findings from the regression model. The main conclusion of this study is that the auditing process has an impact on service delivery at the Kabale District Local Government, as evidenced by the findings and discussion. This is in line with the researcher's later discoveries. The respondents' replies to the question of whether Integrate is observed in accordance with the auditing process showed that 90.7% of them agreed with the claim and 9.3% were unclear. When offering services, the study advises emphasizing the auditing process. To do this, emphasis should be placed on relationship-building, objectivity, punctuality, and communication. Keywords: Record Kabale University 2023-12-07T06:27:22Z 2023-12-07T06:27:22Z 2023-10-13 Article 2962-4762 doi.org/10.54099/ijmdb.v2i2.734 http://hdl.handle.net/20.500.12493/1536 en application/pdf International Journal of Management and Digital Business |
spellingShingle | Turyasingura John Bosco agaba moses Kabagambe Jesse David Barigye Godfrey Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government |
title | Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government |
title_full | Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government |
title_fullStr | Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government |
title_full_unstemmed | Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government |
title_short | Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government |
title_sort | record keeping systems and service delivery in uganda case of kabale district local government |
url | http://hdl.handle.net/20.500.12493/1536 |
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