Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government

The purpose of this study was to determine how the Kabale District Local Government's service delivery was impacted by its record-keeping procedures. The study's end variable was the provision of services, and its predictor factors were the efficiency with which the records management...

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Main Authors: Turyasingura John Bosco, agaba moses, Kabagambe Jesse David, Barigye Godfrey
Format: Article
Language:English
Published: International Journal of Management and Digital Business 2023
Online Access:http://hdl.handle.net/20.500.12493/1536
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author Turyasingura John Bosco
agaba moses
Kabagambe Jesse David
Barigye Godfrey
author_facet Turyasingura John Bosco
agaba moses
Kabagambe Jesse David
Barigye Godfrey
author_sort Turyasingura John Bosco
collection KAB-DR
description The purpose of this study was to determine how the Kabale District Local Government's service delivery was impacted by its record-keeping procedures. The study's end variable was the provision of services, and its predictor factors were the efficiency with which the records management systems function. Prior to the investigation, a cross-sectional survey was conducted. It was decided to use the information from 86 respondents for both a quantitative and a qualitative study. The bivariate correlations between the predictor elements and the dependent variable were examined using a Pearson correlation matrix. A linear regression model was used to fit the data. Record keeping systems (R=889) has a favorable influence on the capacity of the local administration of the Kabale District, per the research findings from the regression model. The main conclusion of this study is that the auditing process has an impact on service delivery at the Kabale District Local Government, as evidenced by the findings and discussion. This is in line with the researcher's later discoveries. The respondents' replies to the question of whether Integrate is observed in accordance with the auditing process showed that 90.7% of them agreed with the claim and 9.3% were unclear. When offering services, the study advises emphasizing the auditing process. To do this, emphasis should be placed on relationship-building, objectivity, punctuality, and communication. Keywords: Record
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spelling oai:idr.kab.ac.ug:20.500.12493-15362024-01-17T04:44:49Z Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government Turyasingura John Bosco agaba moses Kabagambe Jesse David Barigye Godfrey The purpose of this study was to determine how the Kabale District Local Government's service delivery was impacted by its record-keeping procedures. The study's end variable was the provision of services, and its predictor factors were the efficiency with which the records management systems function. Prior to the investigation, a cross-sectional survey was conducted. It was decided to use the information from 86 respondents for both a quantitative and a qualitative study. The bivariate correlations between the predictor elements and the dependent variable were examined using a Pearson correlation matrix. A linear regression model was used to fit the data. Record keeping systems (R=889) has a favorable influence on the capacity of the local administration of the Kabale District, per the research findings from the regression model. The main conclusion of this study is that the auditing process has an impact on service delivery at the Kabale District Local Government, as evidenced by the findings and discussion. This is in line with the researcher's later discoveries. The respondents' replies to the question of whether Integrate is observed in accordance with the auditing process showed that 90.7% of them agreed with the claim and 9.3% were unclear. When offering services, the study advises emphasizing the auditing process. To do this, emphasis should be placed on relationship-building, objectivity, punctuality, and communication. Keywords: Record Kabale University 2023-12-07T06:27:22Z 2023-12-07T06:27:22Z 2023-10-13 Article 2962-4762 doi.org/10.54099/ijmdb.v2i2.734 http://hdl.handle.net/20.500.12493/1536 en application/pdf International Journal of Management and Digital Business
spellingShingle Turyasingura John Bosco
agaba moses
Kabagambe Jesse David
Barigye Godfrey
Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
title Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
title_full Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
title_fullStr Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
title_full_unstemmed Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
title_short Record Keeping Systems and Service Delivery in Uganda: Case Of Kabale District Local Government
title_sort record keeping systems and service delivery in uganda case of kabale district local government
url http://hdl.handle.net/20.500.12493/1536
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