The Effect of Total Quality Management on The Performance of The Banking Industry in Uganda: A Case Study of Centenary Bank Kabale Branch.
The study examined the effect of total quality management on the performance of the banking industry in Uganda taking Centenary Bank Kabale branch as a case study. The objectives of the study included; to what extent do TQM practices have been adopted by Centenary Bank, what is the effect of adoptin...
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| Format: | Thesis |
| Language: | en_US |
| Published: |
Kabale University
2023
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| Online Access: | http://hdl.handle.net/20.500.12493/1471 |
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