The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch.
The purpose of the study was to find out the impact of e-banking on the performance of financial institutions in Uganda: A Case of DFCU Bank, Kabale Branch. The study was guided by specific objectives, namely, to find out the forms of E-banking used in DFCU Bank, determine the relationship between E...
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| Format: | Thesis |
| Language: | en_US |
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Kabale University
2023
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| Online Access: | http://hdl.handle.net/20.500.12493/1468 |
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| author | Amutuheire, Grant |
| author_facet | Amutuheire, Grant |
| author_sort | Amutuheire, Grant |
| collection | KAB-DR |
| description | The purpose of the study was to find out the impact of e-banking on the performance of financial institutions in Uganda: A Case of DFCU Bank, Kabale Branch. The study was guided by specific objectives, namely, to find out the forms of E-banking used in DFCU Bank, determine the relationship between E-banking and the performance of DFCU Bank, and examine the impact of E-banking on the performance of DFCU Bank in Kabale District. This study employed a descriptive research and survey design, as well as quantitative and qualitative approaches, Using simple random and purposive sampling techniques, a total of 67 respondents were selected for this study. In addition, questionnaires and interviewing methods of data collection were used. The research findings showed that the forms of e-banking used in the DFCU bank in Kabale district were mobile banking, as represented by 33%, internet banking, as represented by 30%, electronic cards, as represented by 22%, and electronic fund transfers, as represented by 15%. The study discovered a strong significant relationship (r =.761; sig .. 05) between electronic banking and financial institution performance, particularly DFCU Bank in the Kabale district.
According to the study findings, 33% of the majority of respondents indicated that electronic banking had a positive impact on the performance of financial institutions in the Kabale district, particularly DFCU Bank. According to the study, financial institutions that have not yet implemented some e-banking tools should do so in order to improve their performance and serve their customers as expected. |
| format | Thesis |
| id | oai:idr.kab.ac.ug:20.500.12493-1468 |
| institution | KAB-DR |
| language | en_US |
| publishDate | 2023 |
| publisher | Kabale University |
| record_format | dspace |
| spelling | oai:idr.kab.ac.ug:20.500.12493-14682024-06-12T07:24:09Z The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. Amutuheire, Grant The purpose of the study was to find out the impact of e-banking on the performance of financial institutions in Uganda: A Case of DFCU Bank, Kabale Branch. The study was guided by specific objectives, namely, to find out the forms of E-banking used in DFCU Bank, determine the relationship between E-banking and the performance of DFCU Bank, and examine the impact of E-banking on the performance of DFCU Bank in Kabale District. This study employed a descriptive research and survey design, as well as quantitative and qualitative approaches, Using simple random and purposive sampling techniques, a total of 67 respondents were selected for this study. In addition, questionnaires and interviewing methods of data collection were used. The research findings showed that the forms of e-banking used in the DFCU bank in Kabale district were mobile banking, as represented by 33%, internet banking, as represented by 30%, electronic cards, as represented by 22%, and electronic fund transfers, as represented by 15%. The study discovered a strong significant relationship (r =.761; sig .. 05) between electronic banking and financial institution performance, particularly DFCU Bank in the Kabale district. According to the study findings, 33% of the majority of respondents indicated that electronic banking had a positive impact on the performance of financial institutions in the Kabale district, particularly DFCU Bank. According to the study, financial institutions that have not yet implemented some e-banking tools should do so in order to improve their performance and serve their customers as expected. 2023-12-04T08:44:41Z 2023-12-04T08:44:41Z 2022 Thesis Amutuheire, Grant (2022). The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. Kabale: Kabale University. http://hdl.handle.net/20.500.12493/1468 en_US application/pdf Kabale University |
| spellingShingle | Amutuheire, Grant The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. |
| title | The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. |
| title_full | The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. |
| title_fullStr | The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. |
| title_full_unstemmed | The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. |
| title_short | The Impact of E-Banking on Performance of Financial Institutions in Uganda: A Case Study of DFCU Bank, Kabale Branch. |
| title_sort | impact of e banking on performance of financial institutions in uganda a case study of dfcu bank kabale branch |
| url | http://hdl.handle.net/20.500.12493/1468 |
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