Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center.
The purpose of the study was to find out the relationship between customer care and the sales volume at MTN Uganda Limited. the study was guided by the following objectives: to assess the customer care strategies used at MTN Uganda Mbarara City Centre; To find out the challenges in customer care ser...
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| Format: | Thesis |
| Language: | en_US |
| Published: |
Kabale University
2023
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| Online Access: | http://hdl.handle.net/20.500.12493/1456 |
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| _version_ | 1800403077780471808 |
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| author | Ahumuza, Clinton |
| author_facet | Ahumuza, Clinton |
| author_sort | Ahumuza, Clinton |
| collection | KAB-DR |
| description | The purpose of the study was to find out the relationship between customer care and the sales volume at MTN Uganda Limited. the study was guided by the following objectives: to assess the customer care strategies used at MTN Uganda Mbarara City Centre; To find out the challenges in customer care services at MTN Uganda Mbarara City Centre; to examine the relationship between customer care and sales volume. |
| format | Thesis |
| id | oai:idr.kab.ac.ug:20.500.12493-1456 |
| institution | KAB-DR |
| language | en_US |
| publishDate | 2023 |
| publisher | Kabale University |
| record_format | dspace |
| spelling | oai:idr.kab.ac.ug:20.500.12493-14562024-01-30T07:47:19Z Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. Ahumuza, Clinton The purpose of the study was to find out the relationship between customer care and the sales volume at MTN Uganda Limited. the study was guided by the following objectives: to assess the customer care strategies used at MTN Uganda Mbarara City Centre; To find out the challenges in customer care services at MTN Uganda Mbarara City Centre; to examine the relationship between customer care and sales volume. 2023-12-04T08:43:08Z 2023-12-04T08:43:08Z 2023 Thesis Ahumuza, Clinton (2023). Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. Kabale: Kabale University. http://hdl.handle.net/20.500.12493/1456 en_US application/pdf Kabale University |
| spellingShingle | Ahumuza, Clinton Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. |
| title | Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. |
| title_full | Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. |
| title_fullStr | Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. |
| title_full_unstemmed | Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. |
| title_short | Customer Care and Sales Volume in Telecommunication Companies: A Case Study of MTN Uganda Mbarara City Center. |
| title_sort | customer care and sales volume in telecommunication companies a case study of mtn uganda mbarara city center |
| url | http://hdl.handle.net/20.500.12493/1456 |
| work_keys_str_mv | AT ahumuzaclinton customercareandsalesvolumeintelecommunicationcompaniesacasestudyofmtnugandambararacitycenter |