Identifying legitimate websites selling medicines in South Africa

Background: The online sale of medicines has skyrocketed globally, where medicines are purchased in the comfort and privacy of one’s own home. However, there are an increasing number of illegal websites selling counterfeit and falsified medicines. Aim: The aim of this study was to review the inform...

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Main Authors: Divishka Balraj, Nomvelo Mntambo, Kuyabonelelwa M. Lembede, Menelisi Madikane, Della-Reece Daniel, Deanne Johnston
Format: Article
Language:Afrikaans
Published: AOSIS 2024-11-01
Series:Health SA Gesondheid: Journal of Interdisciplinary Health Sciences
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Online Access:https://hsag.co.za/index.php/hsag/article/view/2732
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author Divishka Balraj
Nomvelo Mntambo
Kuyabonelelwa M. Lembede
Menelisi Madikane
Della-Reece Daniel
Deanne Johnston
author_facet Divishka Balraj
Nomvelo Mntambo
Kuyabonelelwa M. Lembede
Menelisi Madikane
Della-Reece Daniel
Deanne Johnston
author_sort Divishka Balraj
collection DOAJ
description Background: The online sale of medicines has skyrocketed globally, where medicines are purchased in the comfort and privacy of one’s own home. However, there are an increasing number of illegal websites selling counterfeit and falsified medicines. Aim: The aim of this study was to review the information and medicines sold online through pharmacy websites in South Africa (SA) and their compliance with local legislation. Setting: The study setting comprised online pharmacy websites in SA. Methods: This quantitative descriptive study used a purposeful questionnaire based on the South African Pharmacy Council inspection questionnaire for pharmacies operating websites. Websites claiming to be an online pharmacy in SA were included. Results: There were 25 websites reviewed, which claimed to be online pharmacies. Majority (n = 22) were found to be legal websites, operated by a registered community pharmacy and required a prescription for the purchase of prescription only medicines. Few websites complied with legislation such as displaying the Y number (n = 5) and name of the responsible pharmacist (n = 10). The remaining three websites were not linked to physical pharmacies, none complied with legislation and supplied medicines without a prescription. Conclusion: Although the online sale of medicines is regulated in SA, not all websites complied with legislation. The study highlighted the importance of monitoring websites claiming to be online pharmacies and their compliance with legislation. Contribution: Four stakeholders, consumers; pharmacy websites; regulators and healthcare providers, were identified and their role outlined in promoting the safe online purchasing of medicines.
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2071-9736
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series Health SA Gesondheid: Journal of Interdisciplinary Health Sciences
spelling doaj-art-ffb42793e31e46bf96f317cfa4621a2c2025-08-20T02:50:38ZafrAOSISHealth SA Gesondheid: Journal of Interdisciplinary Health Sciences1025-98482071-97362024-11-01290e1e1210.4102/hsag.v29i0.27321193Identifying legitimate websites selling medicines in South AfricaDivishka Balraj0Nomvelo Mntambo1Kuyabonelelwa M. Lembede2Menelisi Madikane3Della-Reece Daniel4Deanne Johnston5Discipline of Pharmaceutical Sciences, College of Health Sciences, University of KwaZulu-Natal, DurbanDiscipline of Pharmaceutical Sciences, College of Health Sciences, University of KwaZulu-Natal, DurbanDiscipline of Pharmaceutical Sciences, College of Health Sciences, University of KwaZulu-Natal, DurbanDiscipline of Pharmaceutical Sciences, College of Health Sciences, University of KwaZulu-Natal, DurbanDiscipline of Pharmaceutical Sciences, College of Health Sciences, University of KwaZulu-Natal, DurbanDiscipline of Pharmaceutical Sciences, College of Health Sciences, University of KwaZulu-Natal, DurbanBackground: The online sale of medicines has skyrocketed globally, where medicines are purchased in the comfort and privacy of one’s own home. However, there are an increasing number of illegal websites selling counterfeit and falsified medicines. Aim: The aim of this study was to review the information and medicines sold online through pharmacy websites in South Africa (SA) and their compliance with local legislation. Setting: The study setting comprised online pharmacy websites in SA. Methods: This quantitative descriptive study used a purposeful questionnaire based on the South African Pharmacy Council inspection questionnaire for pharmacies operating websites. Websites claiming to be an online pharmacy in SA were included. Results: There were 25 websites reviewed, which claimed to be online pharmacies. Majority (n = 22) were found to be legal websites, operated by a registered community pharmacy and required a prescription for the purchase of prescription only medicines. Few websites complied with legislation such as displaying the Y number (n = 5) and name of the responsible pharmacist (n = 10). The remaining three websites were not linked to physical pharmacies, none complied with legislation and supplied medicines without a prescription. Conclusion: Although the online sale of medicines is regulated in SA, not all websites complied with legislation. The study highlighted the importance of monitoring websites claiming to be online pharmacies and their compliance with legislation. Contribution: Four stakeholders, consumers; pharmacy websites; regulators and healthcare providers, were identified and their role outlined in promoting the safe online purchasing of medicines.https://hsag.co.za/index.php/hsag/article/view/2732community pharmacypharmacy websitesillegal medicinesillegal websitesonline medicines.
spellingShingle Divishka Balraj
Nomvelo Mntambo
Kuyabonelelwa M. Lembede
Menelisi Madikane
Della-Reece Daniel
Deanne Johnston
Identifying legitimate websites selling medicines in South Africa
Health SA Gesondheid: Journal of Interdisciplinary Health Sciences
community pharmacy
pharmacy websites
illegal medicines
illegal websites
online medicines.
title Identifying legitimate websites selling medicines in South Africa
title_full Identifying legitimate websites selling medicines in South Africa
title_fullStr Identifying legitimate websites selling medicines in South Africa
title_full_unstemmed Identifying legitimate websites selling medicines in South Africa
title_short Identifying legitimate websites selling medicines in South Africa
title_sort identifying legitimate websites selling medicines in south africa
topic community pharmacy
pharmacy websites
illegal medicines
illegal websites
online medicines.
url https://hsag.co.za/index.php/hsag/article/view/2732
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AT menelisimadikane identifyinglegitimatewebsitessellingmedicinesinsouthafrica
AT dellareecedaniel identifyinglegitimatewebsitessellingmedicinesinsouthafrica
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