The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition
Abstract: The increasingly massive development of ICT (Information and Communication Technologies) makes the risk of technostress that triggers role ambiguity cannot be ignored. This study investigates the moderating effect of proactive personality on the relationship between role ambiguity and sati...
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| Format: | Article |
| Language: | English |
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Muhammadiyah University Press
2021-12-01
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| Series: | Riset Akuntansi dan Keuangan Indonesia |
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| Online Access: | https://journals2.ums.ac.id/index.php/reaksi/article/view/9677 |
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| author | Frida Fanani Rohma Rahayu Dewi Zakiyah |
| author_facet | Frida Fanani Rohma Rahayu Dewi Zakiyah |
| author_sort | Frida Fanani Rohma |
| collection | DOAJ |
| description | Abstract: The increasingly massive development of ICT (Information and Communication Technologies) makes the risk of technostress that triggers role ambiguity cannot be ignored. This study investigates the moderating effect of proactive personality on the relationship between role ambiguity and satisfaction. This study uses an experimental method involving 147 participants and placing participants in a state of technostress. Role ambiguity was categorized into 2 levels (high vs. low), proactive personality was categorized into 2 levels (confront vs. transform). The research findings show that the proactive personality (transform) has greater power in inducing user satisfaction than the proactive personality (confront). Proactive personality weakens the influence of role ambiguity on user satisfaction. Proactive personality as an individual innate factor can be elaborated as an attempt to filter the negative influence of role ambiguity on user satisfaction in ICT. |
| format | Article |
| id | doaj-art-ffa4c78038604a1eb457458bf9052b85 |
| institution | Kabale University |
| issn | 2541-6111 |
| language | English |
| publishDate | 2021-12-01 |
| publisher | Muhammadiyah University Press |
| record_format | Article |
| series | Riset Akuntansi dan Keuangan Indonesia |
| spelling | doaj-art-ffa4c78038604a1eb457458bf9052b852025-08-20T03:33:37ZengMuhammadiyah University PressRiset Akuntansi dan Keuangan Indonesia2541-61112021-12-0128028710.23917/reaksi.v6i3.170289740The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress ConditionFrida Fanani Rohma0Rahayu Dewi Zakiyah1Accounting Department, Economics and Business Faculty, Universitas Trunojoyo MaduraAccounting Department, Economics and Business Faculty, Universitas Trunojoyo MaduraAbstract: The increasingly massive development of ICT (Information and Communication Technologies) makes the risk of technostress that triggers role ambiguity cannot be ignored. This study investigates the moderating effect of proactive personality on the relationship between role ambiguity and satisfaction. This study uses an experimental method involving 147 participants and placing participants in a state of technostress. Role ambiguity was categorized into 2 levels (high vs. low), proactive personality was categorized into 2 levels (confront vs. transform). The research findings show that the proactive personality (transform) has greater power in inducing user satisfaction than the proactive personality (confront). Proactive personality weakens the influence of role ambiguity on user satisfaction. Proactive personality as an individual innate factor can be elaborated as an attempt to filter the negative influence of role ambiguity on user satisfaction in ICT.https://journals2.ums.ac.id/index.php/reaksi/article/view/9677role ambiguityrole conflictsatisfactiontechnostress |
| spellingShingle | Frida Fanani Rohma Rahayu Dewi Zakiyah The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition Riset Akuntansi dan Keuangan Indonesia role ambiguity role conflict satisfaction technostress |
| title | The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition |
| title_full | The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition |
| title_fullStr | The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition |
| title_full_unstemmed | The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition |
| title_short | The Moderating Effect of Proactive Personality On Role Ambiguity And User Satisfaction: An Experimental Under Technostress Condition |
| title_sort | moderating effect of proactive personality on role ambiguity and user satisfaction an experimental under technostress condition |
| topic | role ambiguity role conflict satisfaction technostress |
| url | https://journals2.ums.ac.id/index.php/reaksi/article/view/9677 |
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