Duan, Y., & Fang, L. B. How Do Firms Manage Their Long-term Customer Relationship? The Role of Customer Experience and Constructive Mechanism on Customer Commitment from Utilitarian and Hedonic Perspectives. SAGE Publishing.
Chicago Style (17th ed.) CitationDuan, Yajing, and Lingzhi Brian Fang. How Do Firms Manage Their Long-term Customer Relationship? The Role of Customer Experience and Constructive Mechanism on Customer Commitment from Utilitarian and Hedonic Perspectives. SAGE Publishing.
MLA (9th ed.) CitationDuan, Yajing, and Lingzhi Brian Fang. How Do Firms Manage Their Long-term Customer Relationship? The Role of Customer Experience and Constructive Mechanism on Customer Commitment from Utilitarian and Hedonic Perspectives. SAGE Publishing.
Warning: These citations may not always be 100% accurate.