Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach

This study examines the current challenges and strategic alternatives for developing strategies to improve Hajj fund management in Indonesia using Soft Systems Methodology (SSM) and Analytic Hierarchy Process (AHP). The research focuses on challenges faced by the Hajj Financial Management Agenc...

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Main Authors: Achmad Iskandar Zulkarnain, Noer Azam Achsani, Mulya Sirega, Irfan Syauqi Beikn
Format: Article
Language:English
Published: Growing Science 2025-01-01
Series:Decision Science Letters
Online Access:https://www.growingscience.com/dsl/Vol14/dsl_2025_20.pdf
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author Achmad Iskandar Zulkarnain
Noer Azam Achsani
Mulya Sirega
Irfan Syauqi Beikn
author_facet Achmad Iskandar Zulkarnain
Noer Azam Achsani
Mulya Sirega
Irfan Syauqi Beikn
author_sort Achmad Iskandar Zulkarnain
collection DOAJ
description This study examines the current challenges and strategic alternatives for developing strategies to improve Hajj fund management in Indonesia using Soft Systems Methodology (SSM) and Analytic Hierarchy Process (AHP). The research focuses on challenges faced by the Hajj Financial Management Agency (BPKH) in managing pilgrimage funds within a complex ecosystem of stakeholders and regulators. Through focus group discussions and quantitative analysis, the study identifies gaps in governance and institutional coordination following the transfer of fund management from the Ministry of Religious Affairs to BPKH. The research evaluates key strategies including investment policy development, internal control enhancement, leadership competency improvement, and technology adoption. Findings emphasize the need for a coordinating body to oversee investment policies and partnerships, while prioritizing public accountability and digital transformation to streamline processes. The study contributes to Islamic finance literature by providing insights into BPKH's specific challenges and optimization strategies. Recommendations include aligning investments with Islamic principles, strengthening controls against fund misuse, and prioritizing leadership competency in financial expertise and ethical integrity. These findings offer practical guidance for policymakers and Hajj fund management institutions in enhancing fund stewardship within Islamic finance principles.
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publishDate 2025-01-01
publisher Growing Science
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series Decision Science Letters
spelling doaj-art-feb83145004a4aafa5d3cf62bb0772c82025-08-20T02:01:04ZengGrowing ScienceDecision Science Letters1929-58041929-58122025-01-0114372773810.5267/j.dsl.2025.3.008Transforming hajj financial management in Indonesia: An integrated SSM-AHP approachAchmad Iskandar ZulkarnainNoer Azam AchsaniMulya SiregaIrfan Syauqi Beikn This study examines the current challenges and strategic alternatives for developing strategies to improve Hajj fund management in Indonesia using Soft Systems Methodology (SSM) and Analytic Hierarchy Process (AHP). The research focuses on challenges faced by the Hajj Financial Management Agency (BPKH) in managing pilgrimage funds within a complex ecosystem of stakeholders and regulators. Through focus group discussions and quantitative analysis, the study identifies gaps in governance and institutional coordination following the transfer of fund management from the Ministry of Religious Affairs to BPKH. The research evaluates key strategies including investment policy development, internal control enhancement, leadership competency improvement, and technology adoption. Findings emphasize the need for a coordinating body to oversee investment policies and partnerships, while prioritizing public accountability and digital transformation to streamline processes. The study contributes to Islamic finance literature by providing insights into BPKH's specific challenges and optimization strategies. Recommendations include aligning investments with Islamic principles, strengthening controls against fund misuse, and prioritizing leadership competency in financial expertise and ethical integrity. These findings offer practical guidance for policymakers and Hajj fund management institutions in enhancing fund stewardship within Islamic finance principles.https://www.growingscience.com/dsl/Vol14/dsl_2025_20.pdf
spellingShingle Achmad Iskandar Zulkarnain
Noer Azam Achsani
Mulya Sirega
Irfan Syauqi Beikn
Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach
Decision Science Letters
title Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach
title_full Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach
title_fullStr Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach
title_full_unstemmed Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach
title_short Transforming hajj financial management in Indonesia: An integrated SSM-AHP approach
title_sort transforming hajj financial management in indonesia an integrated ssm ahp approach
url https://www.growingscience.com/dsl/Vol14/dsl_2025_20.pdf
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