Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework

Social media has become an indispensable resource in disaster response, providing real-time crowdsourced data on public experiences, needs, and conditions during crises. This user-generated content enables government agencies and emergency responders to identify emerging threats, prioritize resource...

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Main Authors: Chao He, Da Hu
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/15/8/4330
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author Chao He
Da Hu
author_facet Chao He
Da Hu
author_sort Chao He
collection DOAJ
description Social media has become an indispensable resource in disaster response, providing real-time crowdsourced data on public experiences, needs, and conditions during crises. This user-generated content enables government agencies and emergency responders to identify emerging threats, prioritize resource allocation, and optimize relief operations through data-driven insights. We present an AI-powered framework that combines natural language processing with geospatial visualization to analyze disaster-related social media content. Our solution features a text analysis model that achieved an 81.4% F1 score in classifying Twitter/X posts, integrated with an interactive web platform that maps emotional trends and crisis situations across geographic regions. The system’s dynamic visualization capabilities allow authorities to monitor situational developments through an interactive map, facilitating targeted response coordination. The experimental results show the model’s effectiveness in extracting actionable intelligence from Twitter/X posts during natural disasters.
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spelling doaj-art-fe93a62edb794c0686abb9d539c4544a2025-08-20T03:14:21ZengMDPI AGApplied Sciences2076-34172025-04-01158433010.3390/app15084330Social Media Analytics for Disaster Response: Classification and Geospatial Visualization FrameworkChao He0Da Hu1Department of Civil and Environmental Engineering, Kennesaw State University, Marietta, GA 30060, USADepartment of Civil and Environmental Engineering, Kennesaw State University, Marietta, GA 30060, USASocial media has become an indispensable resource in disaster response, providing real-time crowdsourced data on public experiences, needs, and conditions during crises. This user-generated content enables government agencies and emergency responders to identify emerging threats, prioritize resource allocation, and optimize relief operations through data-driven insights. We present an AI-powered framework that combines natural language processing with geospatial visualization to analyze disaster-related social media content. Our solution features a text analysis model that achieved an 81.4% F1 score in classifying Twitter/X posts, integrated with an interactive web platform that maps emotional trends and crisis situations across geographic regions. The system’s dynamic visualization capabilities allow authorities to monitor situational developments through an interactive map, facilitating targeted response coordination. The experimental results show the model’s effectiveness in extracting actionable intelligence from Twitter/X posts during natural disasters.https://www.mdpi.com/2076-3417/15/8/4330deep learningdisaster responseinteractive mapsocial mediatweet
spellingShingle Chao He
Da Hu
Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework
Applied Sciences
deep learning
disaster response
interactive map
social media
tweet
title Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework
title_full Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework
title_fullStr Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework
title_full_unstemmed Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework
title_short Social Media Analytics for Disaster Response: Classification and Geospatial Visualization Framework
title_sort social media analytics for disaster response classification and geospatial visualization framework
topic deep learning
disaster response
interactive map
social media
tweet
url https://www.mdpi.com/2076-3417/15/8/4330
work_keys_str_mv AT chaohe socialmediaanalyticsfordisasterresponseclassificationandgeospatialvisualizationframework
AT dahu socialmediaanalyticsfordisasterresponseclassificationandgeospatialvisualizationframework