A new framework to assess the impact of new IT-based technologies on the success of quality management system

Abstract Today, the ever-increasing growth of technology and data has undeniably affected various industries. Due to the importance of the factor of comprehensive quality management (QM), big data, and information technology (IT) in the industry and the increasing attention to it, different attitude...

Full description

Saved in:
Bibliographic Details
Main Authors: Yiying Cao, Farah Qasim Ahmed Alyousuf
Format: Article
Language:English
Published: SpringerOpen 2025-01-01
Series:Journal of Big Data
Subjects:
Online Access:https://doi.org/10.1186/s40537-025-01061-5
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1832585680764534784
author Yiying Cao
Farah Qasim Ahmed Alyousuf
author_facet Yiying Cao
Farah Qasim Ahmed Alyousuf
author_sort Yiying Cao
collection DOAJ
description Abstract Today, the ever-increasing growth of technology and data has undeniably affected various industries. Due to the importance of the factor of comprehensive quality management (QM), big data, and information technology (IT) in the industry and the increasing attention to it, different attitudes regarding the ways and means of reaching it have been presented by these sources. As a result, the purpose of this research is to study new IT-based technologies related to the success of the QMS. The statistical population of this research is the managers and employees of the technology sectors, which is equal to 400 people. The sample size was equal to 196 people, and a simple random sampling method was used to obtain the sample size. This research is applied in terms of its nature and purpose, and in terms of the data collection method, it is a descriptive and survey type. PLS structural equation modeling and SPSS software were used for data analysis. The findings showed that the internet of things (IoT), business intelligence (BI), cloud computing, and distributed systems have a significant impact on the success of the QMS, while near-field communication and radio frequency identification have an impact on the success of the QMS through the intermediary variable of the IoT. Finally, the results revealed that the expert systems also affect the success of the QMS through the mediator variable of BI.
format Article
id doaj-art-fe8c5e2543ce4fd99de52ad00771f5af
institution Kabale University
issn 2196-1115
language English
publishDate 2025-01-01
publisher SpringerOpen
record_format Article
series Journal of Big Data
spelling doaj-art-fe8c5e2543ce4fd99de52ad00771f5af2025-01-26T12:37:44ZengSpringerOpenJournal of Big Data2196-11152025-01-0112113210.1186/s40537-025-01061-5A new framework to assess the impact of new IT-based technologies on the success of quality management systemYiying Cao0Farah Qasim Ahmed Alyousuf1School of Modern Post, Xi’an University of Posts and TelecommunicationsDepartment of Information Technology, Lebanese French UniversityAbstract Today, the ever-increasing growth of technology and data has undeniably affected various industries. Due to the importance of the factor of comprehensive quality management (QM), big data, and information technology (IT) in the industry and the increasing attention to it, different attitudes regarding the ways and means of reaching it have been presented by these sources. As a result, the purpose of this research is to study new IT-based technologies related to the success of the QMS. The statistical population of this research is the managers and employees of the technology sectors, which is equal to 400 people. The sample size was equal to 196 people, and a simple random sampling method was used to obtain the sample size. This research is applied in terms of its nature and purpose, and in terms of the data collection method, it is a descriptive and survey type. PLS structural equation modeling and SPSS software were used for data analysis. The findings showed that the internet of things (IoT), business intelligence (BI), cloud computing, and distributed systems have a significant impact on the success of the QMS, while near-field communication and radio frequency identification have an impact on the success of the QMS through the intermediary variable of the IoT. Finally, the results revealed that the expert systems also affect the success of the QMS through the mediator variable of BI.https://doi.org/10.1186/s40537-025-01061-5Internet of thingsBig dataBusiness intelligenceCloud computingDistributed systemsNFC and RFID
spellingShingle Yiying Cao
Farah Qasim Ahmed Alyousuf
A new framework to assess the impact of new IT-based technologies on the success of quality management system
Journal of Big Data
Internet of things
Big data
Business intelligence
Cloud computing
Distributed systems
NFC and RFID
title A new framework to assess the impact of new IT-based technologies on the success of quality management system
title_full A new framework to assess the impact of new IT-based technologies on the success of quality management system
title_fullStr A new framework to assess the impact of new IT-based technologies on the success of quality management system
title_full_unstemmed A new framework to assess the impact of new IT-based technologies on the success of quality management system
title_short A new framework to assess the impact of new IT-based technologies on the success of quality management system
title_sort new framework to assess the impact of new it based technologies on the success of quality management system
topic Internet of things
Big data
Business intelligence
Cloud computing
Distributed systems
NFC and RFID
url https://doi.org/10.1186/s40537-025-01061-5
work_keys_str_mv AT yiyingcao anewframeworktoassesstheimpactofnewitbasedtechnologiesonthesuccessofqualitymanagementsystem
AT farahqasimahmedalyousuf anewframeworktoassesstheimpactofnewitbasedtechnologiesonthesuccessofqualitymanagementsystem
AT yiyingcao newframeworktoassesstheimpactofnewitbasedtechnologiesonthesuccessofqualitymanagementsystem
AT farahqasimahmedalyousuf newframeworktoassesstheimpactofnewitbasedtechnologiesonthesuccessofqualitymanagementsystem