Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK

Mobility-as-a-service (MaaS) offers a platform to integrate multiple transport modes into a single intuitive online booking and payment system. This paper aims to understand the factors affecting the mode choice of MaaS app users, with a focus on mode shift towards more sustainable transport modes r...

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Main Authors: Nazam Ali, Seda Sucu Sagmanli, Nima Dadashzadeh, Djamila Ouelhadj
Format: Article
Language:English
Published: Elsevier 2025-01-01
Series:Transportation Research Interdisciplinary Perspectives
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Online Access:http://www.sciencedirect.com/science/article/pii/S2590198225000144
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author Nazam Ali
Seda Sucu Sagmanli
Nima Dadashzadeh
Djamila Ouelhadj
author_facet Nazam Ali
Seda Sucu Sagmanli
Nima Dadashzadeh
Djamila Ouelhadj
author_sort Nazam Ali
collection DOAJ
description Mobility-as-a-service (MaaS) offers a platform to integrate multiple transport modes into a single intuitive online booking and payment system. This paper aims to understand the factors affecting the mode choice of MaaS app users, with a focus on mode shift towards more sustainable transport modes rather than private cars. Thus, this research explores the transport mode choice of MaaS users between private transport, public/shared transport and active transport and how individual characteristics of users affect their mode choices. To achieve this aim, a revealed preference survey was distributed among Breeze MaaS app users in the Solent area, Southeast of England. A total of 2,022 valid responses were collected, and multinomial logistic regression (MLR) models were estimated. Factors such as car and bike ownership, travel-related impairment, education, profession, public transport pass ownership, and residential area type were found to be significant predictors of most frequent mode choice selection. Retired and employed users are less likely to select public/shared transport compared to private transport, indicating negative perceptions toward this mode. People with travel-related impairments are significantly more likely to choose other transport modes (i.e., taxi and wheelchair), indicating that current public/shared transport modes are not accessible and inclusive enough in the region. Possessing public transport passes seems to attract people towards public/shared transport modes. Some policy insights for successful implementation of MaaS programme; such as integrated shared modes with frequent public transport during morning and evening peak hours, inclusion of accessible taxis and rehabilitation buses, and stepwise discounted bundling system, are recommended. This study serves as a comprehensive guide to investigate the factors affecting the mode choice of MaaS users and provides a basis for future research to improve the understanding of factors for stakeholders to improve the operations of MaaS for successful implementations.
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spelling doaj-art-fdc569f49635409ebe45e279176732022025-02-09T05:01:20ZengElsevierTransportation Research Interdisciplinary Perspectives2590-19822025-01-0129101335Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UKNazam Ali0Seda Sucu Sagmanli1Nima Dadashzadeh2Djamila Ouelhadj3Intelligent Transport Cluster, School of Mathematics and Physics, University of Portsmouth, Lion Gate Building, Lion Terrace, Portsmouth PO1 3HF UK; Corresponding author.Former Postdoctoral Research Fellow, Intelligent Transport Cluster, School of Mathematics and Physics, University of Portsmouth, Lion Gate Building, Lion Terrace, Portsmouth PO1 3HF UKIntelligent Transport Cluster, School of Mathematics and Physics, University of Portsmouth, Lion Gate Building, Lion Terrace, Portsmouth PO1 3HF UK; Future Mobility Centre, Huddersfield Business School, University of Huddersfield, Queensgate, Huddersfield HD1 3DH UKIntelligent Transport Cluster, School of Mathematics and Physics, University of Portsmouth, Lion Gate Building, Lion Terrace, Portsmouth PO1 3HF UKMobility-as-a-service (MaaS) offers a platform to integrate multiple transport modes into a single intuitive online booking and payment system. This paper aims to understand the factors affecting the mode choice of MaaS app users, with a focus on mode shift towards more sustainable transport modes rather than private cars. Thus, this research explores the transport mode choice of MaaS users between private transport, public/shared transport and active transport and how individual characteristics of users affect their mode choices. To achieve this aim, a revealed preference survey was distributed among Breeze MaaS app users in the Solent area, Southeast of England. A total of 2,022 valid responses were collected, and multinomial logistic regression (MLR) models were estimated. Factors such as car and bike ownership, travel-related impairment, education, profession, public transport pass ownership, and residential area type were found to be significant predictors of most frequent mode choice selection. Retired and employed users are less likely to select public/shared transport compared to private transport, indicating negative perceptions toward this mode. People with travel-related impairments are significantly more likely to choose other transport modes (i.e., taxi and wheelchair), indicating that current public/shared transport modes are not accessible and inclusive enough in the region. Possessing public transport passes seems to attract people towards public/shared transport modes. Some policy insights for successful implementation of MaaS programme; such as integrated shared modes with frequent public transport during morning and evening peak hours, inclusion of accessible taxis and rehabilitation buses, and stepwise discounted bundling system, are recommended. This study serves as a comprehensive guide to investigate the factors affecting the mode choice of MaaS users and provides a basis for future research to improve the understanding of factors for stakeholders to improve the operations of MaaS for successful implementations.http://www.sciencedirect.com/science/article/pii/S2590198225000144Mobility-as-a-ServiceMode choiceMaaS usersTravel behaviourMultinomial logistic regressionSolent area
spellingShingle Nazam Ali
Seda Sucu Sagmanli
Nima Dadashzadeh
Djamila Ouelhadj
Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK
Transportation Research Interdisciplinary Perspectives
Mobility-as-a-Service
Mode choice
MaaS users
Travel behaviour
Multinomial logistic regression
Solent area
title Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK
title_full Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK
title_fullStr Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK
title_full_unstemmed Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK
title_short Modelling the mode choice behaviour of Mobility-as-a-Service (MaaS) users in the Solent area of the UK
title_sort modelling the mode choice behaviour of mobility as a service maas users in the solent area of the uk
topic Mobility-as-a-Service
Mode choice
MaaS users
Travel behaviour
Multinomial logistic regression
Solent area
url http://www.sciencedirect.com/science/article/pii/S2590198225000144
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