TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES

The paper aims to highlight and discuss the results of the research, still in progress, about the influence of web sites governance for the touristic promotion of the territory on the criteria through which these communication channels are planned and used. To this purpose the research will compare...

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Main Authors: Massimo Bianchi, Laura Tampieri
Format: Article
Language:English
Published: University of Huelva 2013-06-01
Series:Enlightening Tourism: A Pathmaking Journal
Subjects:
Online Access:https://www.uhu.es/publicaciones/ojs/index.php/et/article/view/1293
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author Massimo Bianchi
Laura Tampieri
author_facet Massimo Bianchi
Laura Tampieri
author_sort Massimo Bianchi
collection DOAJ
description The paper aims to highlight and discuss the results of the research, still in progress, about the influence of web sites governance for the touristic promotion of the territory on the criteria through which these communication channels are planned and used. To this purpose the research will compare the Private, Public and No Profit organizations web sites on the basis of two groups of performance parameters regarding, from one side, the offer of information and, from the other, the offer of services. In particular the first set of parameters is composed by: multilinguism, number of images, level of interactivity and of information up-to dating together with the facility of navigation; while the evaluation of services offer refers to online services, e-commerce, integration with the territory items and events. The main hypothesis the research aims to test is, according to the common sense, that the private governance of web sites, respect to the no profit and public one, is mostly addressed to the services than information offer. The relevance of this research topic derives from the consideration of web as a primary channel for the diffusion, processing, search and storage of information about the tourism. Another reason is the increasing resources invested by private and public bodies in the publishing and maintaining of tourism web sites that represent themselves a territory to be explored and enjoied by web tourists.
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series Enlightening Tourism: A Pathmaking Journal
spelling doaj-art-fd3c19d543bd4cb791d7fad14274a4312025-08-20T03:24:47ZengUniversity of HuelvaEnlightening Tourism: A Pathmaking Journal2174-548X2013-06-013110.33776/et.v3i1.1293TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIESMassimo Bianchi0Laura Tampieri1University of Bologna - Department of ManagementBologna University - Department of ManagementThe paper aims to highlight and discuss the results of the research, still in progress, about the influence of web sites governance for the touristic promotion of the territory on the criteria through which these communication channels are planned and used. To this purpose the research will compare the Private, Public and No Profit organizations web sites on the basis of two groups of performance parameters regarding, from one side, the offer of information and, from the other, the offer of services. In particular the first set of parameters is composed by: multilinguism, number of images, level of interactivity and of information up-to dating together with the facility of navigation; while the evaluation of services offer refers to online services, e-commerce, integration with the territory items and events. The main hypothesis the research aims to test is, according to the common sense, that the private governance of web sites, respect to the no profit and public one, is mostly addressed to the services than information offer. The relevance of this research topic derives from the consideration of web as a primary channel for the diffusion, processing, search and storage of information about the tourism. Another reason is the increasing resources invested by private and public bodies in the publishing and maintaining of tourism web sites that represent themselves a territory to be explored and enjoied by web tourists.https://www.uhu.es/publicaciones/ojs/index.php/et/article/view/1293PerformanceGovernanceTouristic Web Sites
spellingShingle Massimo Bianchi
Laura Tampieri
TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES
Enlightening Tourism: A Pathmaking Journal
Performance
Governance
Touristic Web Sites
title TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES
title_full TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES
title_fullStr TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES
title_full_unstemmed TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES
title_short TOURISTIC WEB SITES PERFORMANCES AND GOVERNANCE TYPOLOGIES
title_sort touristic web sites performances and governance typologies
topic Performance
Governance
Touristic Web Sites
url https://www.uhu.es/publicaciones/ojs/index.php/et/article/view/1293
work_keys_str_mv AT massimobianchi touristicwebsitesperformancesandgovernancetypologies
AT lauratampieri touristicwebsitesperformancesandgovernancetypologies