Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management

The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components...

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Main Authors: Paulo Henrique de Souza Bermejo, Adriano Olímpio Tonelli, Andre Luiz Zambalde, José Leomar Todesco
Format: Article
Language:English
Published: Universidade Federal de Santa Catarina 2014-12-01
Series:Revista de Ciências da Administração : RCA
Online Access:https://periodicos.ufsc.br/index.php/adm/article/view/26850
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author Paulo Henrique de Souza Bermejo
Adriano Olímpio Tonelli
Andre Luiz Zambalde
José Leomar Todesco
author_facet Paulo Henrique de Souza Bermejo
Adriano Olímpio Tonelli
Andre Luiz Zambalde
José Leomar Todesco
author_sort Paulo Henrique de Souza Bermejo
collection DOAJ
description The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies.  
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publishDate 2014-12-01
publisher Universidade Federal de Santa Catarina
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series Revista de Ciências da Administração : RCA
spelling doaj-art-fb6c76d892024d02a23ee36543c00db32025-08-20T02:09:56ZengUniversidade Federal de Santa CatarinaRevista de Ciências da Administração : RCA1516-38652175-80772014-12-0110.5007/2175-8077.2014v16n40p13922889Towards an Understanding of Information Technology Strategy Development Based on Knowledge ManagementPaulo Henrique de Souza Bermejo0Adriano Olímpio Tonelli1Andre Luiz Zambalde2José Leomar Todesco3Universidade Federal de Lavras Departamento de Ciência da Computação. Lavras/MG.Instituto Federal de Educação, Ciência e Tecnologia de Minas GeraisUniversidade Federal de Lavras Departamento de Ciência da Computação. Lavras/MG.Universidade Federal de Santa Catarina, Departamento de Engenharia do Conhecimento. Campus Universitário - Depto de Engenharia do Conhecimento Trindade The formulation of IT strategies is increasingly seen as a collaborative process, where knowledge management (KM) and learning become central to building a shared view of how information technology (IT) can support and extend business strategies. This article presents three interrelated components that support the application of KM to IT strategy development (actors and types of knowledge, knowledge conversion modes, and technological tools and artifacts). Through a longitudinal, qualitative case study, we illustrate strategies for applying these components. Faced with the importance of knowledge and collaboration to IT strategies, the results provide recommendations so that organizations can apply concepts and practices of KM processes in formulating IT strategies.   https://periodicos.ufsc.br/index.php/adm/article/view/26850
spellingShingle Paulo Henrique de Souza Bermejo
Adriano Olímpio Tonelli
Andre Luiz Zambalde
José Leomar Todesco
Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
Revista de Ciências da Administração : RCA
title Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_full Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_fullStr Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_full_unstemmed Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_short Towards an Understanding of Information Technology Strategy Development Based on Knowledge Management
title_sort towards an understanding of information technology strategy development based on knowledge management
url https://periodicos.ufsc.br/index.php/adm/article/view/26850
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AT adrianoolimpiotonelli towardsanunderstandingofinformationtechnologystrategydevelopmentbasedonknowledgemanagement
AT andreluizzambalde towardsanunderstandingofinformationtechnologystrategydevelopmentbasedonknowledgemanagement
AT joseleomartodesco towardsanunderstandingofinformationtechnologystrategydevelopmentbasedonknowledgemanagement