Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs

In recent years, Facility Management has undergone significant technological and methodological advancements, primarily driven by Building Information Modelling (BIM), Computer-Aided Facility Management (CAFM), and Computerized Maintenance Management Systems (CMMS). These innovations have improved p...

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Main Authors: Andrea Bongini, Marco Sparacino, Luca Marzi, Carlo Biagini
Format: Article
Language:English
Published: MDPI AG 2025-06-01
Series:Buildings
Subjects:
Online Access:https://www.mdpi.com/2075-5309/15/11/1911
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author Andrea Bongini
Marco Sparacino
Luca Marzi
Carlo Biagini
author_facet Andrea Bongini
Marco Sparacino
Luca Marzi
Carlo Biagini
author_sort Andrea Bongini
collection DOAJ
description In recent years, Facility Management has undergone significant technological and methodological advancements, primarily driven by Building Information Modelling (BIM), Computer-Aided Facility Management (CAFM), and Computerized Maintenance Management Systems (CMMS). These innovations have improved process efficiency and risk management. However, challenges remain in asset management, maintenance, traceability, and transparency. This study investigates the potential of blockchain technology and non-fungible tokens (NFTs) to address these challenges. By referencing international (ISO, BOMA) and European (EN) standards, the research develops an asset management process model incorporating blockchain and NFTs. The methodology includes evaluating the technical and practical aspects of this model and strategies for metadata utilization. The model ensures an immutable record of transactions and maintenance activities, reducing errors and fraud. Smart contracts automate sub-phases like progress validation and milestone-based payments, increasing operational efficiency. The study’s practical implications are significant, offering advanced solutions for transparent, efficient, and secure Facility Management. It lays the groundwork for future research, emphasizing practical implementations and real-world case studies. Additionally, integrating blockchain with emerging technologies like artificial intelligence and machine learning could further enhance Facility Management processes.
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spelling doaj-art-fab6dba0967e4d8eb35ef584ddea78e62025-08-20T03:46:50ZengMDPI AGBuildings2075-53092025-06-011511191110.3390/buildings15111911Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTsAndrea Bongini0Marco Sparacino1Luca Marzi2Carlo Biagini3Department of Civil and Environmental Engineering (DICEA), University of Florence, 50139 Florence, ItalyDepartment of Architecture (DIDA), University of Florence, 50121 Florence, ItalyDepartment of Architecture (DIDA), University of Florence, 50121 Florence, ItalyDepartment of Architecture (DIDA), University of Florence, 50121 Florence, ItalyIn recent years, Facility Management has undergone significant technological and methodological advancements, primarily driven by Building Information Modelling (BIM), Computer-Aided Facility Management (CAFM), and Computerized Maintenance Management Systems (CMMS). These innovations have improved process efficiency and risk management. However, challenges remain in asset management, maintenance, traceability, and transparency. This study investigates the potential of blockchain technology and non-fungible tokens (NFTs) to address these challenges. By referencing international (ISO, BOMA) and European (EN) standards, the research develops an asset management process model incorporating blockchain and NFTs. The methodology includes evaluating the technical and practical aspects of this model and strategies for metadata utilization. The model ensures an immutable record of transactions and maintenance activities, reducing errors and fraud. Smart contracts automate sub-phases like progress validation and milestone-based payments, increasing operational efficiency. The study’s practical implications are significant, offering advanced solutions for transparent, efficient, and secure Facility Management. It lays the groundwork for future research, emphasizing practical implementations and real-world case studies. Additionally, integrating blockchain with emerging technologies like artificial intelligence and machine learning could further enhance Facility Management processes.https://www.mdpi.com/2075-5309/15/11/1911non-fungible tokenssmarts contractsblockchain technologyfacility managementBIM
spellingShingle Andrea Bongini
Marco Sparacino
Luca Marzi
Carlo Biagini
Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs
Buildings
non-fungible tokens
smarts contracts
blockchain technology
facility management
BIM
title Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs
title_full Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs
title_fullStr Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs
title_full_unstemmed Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs
title_short Enhancing Facility Management with Emerging Technologies: A Study on the Application of Blockchain and NFTs
title_sort enhancing facility management with emerging technologies a study on the application of blockchain and nfts
topic non-fungible tokens
smarts contracts
blockchain technology
facility management
BIM
url https://www.mdpi.com/2075-5309/15/11/1911
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AT carlobiagini enhancingfacilitymanagementwithemergingtechnologiesastudyontheapplicationofblockchainandnfts