Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
Three distinct workplace phenomena—employee silence, quiet quitting, and quiet firing—have received intense attention recently. While acknowledging their differences, a key similarity among them is the lubricant of silence in the workplace. Silence is a widely recognised phenomenon in the tourism an...
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| Format: | Article |
| Language: | English |
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Istanbul University Press
2024-06-01
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| Series: | Journal of Tourismology |
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| Online Access: | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/DAFA7E60725C4880B6C578BB42274360 |
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| author | Esra Katırcıoğlu |
| author_facet | Esra Katırcıoğlu |
| author_sort | Esra Katırcıoğlu |
| collection | DOAJ |
| description | Three distinct workplace phenomena—employee silence, quiet quitting, and quiet firing—have received intense attention recently. While acknowledging their differences, a key similarity among them is the lubricant of silence in the workplace. Silence is a widely recognised phenomenon in the tourism and hospitality industries. This study aimed to evaluate employee silence, quiet quitting, and quiet firing. Accordingly, a systematic literature review was conducted. According to the findings obtained, the number of studies on employee silence increased in 2022 and 2023, within the period when quiet quitting and quiet firing were introduced. However, the number of studies on quiet quitting and quiet firing was limited. Employee silence studies were heavily constructed on a specific theoretical background, especially conservation of resources and social exchange theories, while quiet quitting and quiet firing were highly descriptive and urged for future studies. Most employee silence studies adopted quantitative research methods, whereas studies on quiet quitting and quiet firing were conducted in a qualitative manner, trying to describe the phenomena to form a basis for future studies. |
| format | Article |
| id | doaj-art-fab506784e974bd78a5ccba8e9bf7bce |
| institution | DOAJ |
| issn | 2459-1939 |
| language | English |
| publishDate | 2024-06-01 |
| publisher | Istanbul University Press |
| record_format | Article |
| series | Journal of Tourismology |
| spelling | doaj-art-fab506784e974bd78a5ccba8e9bf7bce2025-08-20T02:57:22ZengIstanbul University PressJournal of Tourismology2459-19392024-06-01101809210.26650/jot.2024.10.1.1427634123456Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet FiringEsra Katırcıoğlu0https://orcid.org/0000-0002-5941-553XOndokuz Mayıs Üniversitesi, Samsun, TurkiyeThree distinct workplace phenomena—employee silence, quiet quitting, and quiet firing—have received intense attention recently. While acknowledging their differences, a key similarity among them is the lubricant of silence in the workplace. Silence is a widely recognised phenomenon in the tourism and hospitality industries. This study aimed to evaluate employee silence, quiet quitting, and quiet firing. Accordingly, a systematic literature review was conducted. According to the findings obtained, the number of studies on employee silence increased in 2022 and 2023, within the period when quiet quitting and quiet firing were introduced. However, the number of studies on quiet quitting and quiet firing was limited. Employee silence studies were heavily constructed on a specific theoretical background, especially conservation of resources and social exchange theories, while quiet quitting and quiet firing were highly descriptive and urged for future studies. Most employee silence studies adopted quantitative research methods, whereas studies on quiet quitting and quiet firing were conducted in a qualitative manner, trying to describe the phenomena to form a basis for future studies.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/DAFA7E60725C4880B6C578BB42274360employee silencequiet quittingquiet firingsilence at worktourismhospitality |
| spellingShingle | Esra Katırcıoğlu Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing Journal of Tourismology employee silence quiet quitting quiet firing silence at work tourism hospitality |
| title | Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing |
| title_full | Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing |
| title_fullStr | Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing |
| title_full_unstemmed | Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing |
| title_short | Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing |
| title_sort | organisations surrounded by silence evaluation of tourism and hospitality literature within employee silence quiet quitting and quiet firing |
| topic | employee silence quiet quitting quiet firing silence at work tourism hospitality |
| url | https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/DAFA7E60725C4880B6C578BB42274360 |
| work_keys_str_mv | AT esrakatırcıoglu organisationssurroundedbysilenceevaluationoftourismandhospitalityliteraturewithinemployeesilencequietquittingandquietfiring |