Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing

Three distinct workplace phenomena—employee silence, quiet quitting, and quiet firing—have received intense attention recently. While acknowledging their differences, a key similarity among them is the lubricant of silence in the workplace. Silence is a widely recognised phenomenon in the tourism an...

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Main Author: Esra Katırcıoğlu
Format: Article
Language:English
Published: Istanbul University Press 2024-06-01
Series:Journal of Tourismology
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/DAFA7E60725C4880B6C578BB42274360
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author Esra Katırcıoğlu
author_facet Esra Katırcıoğlu
author_sort Esra Katırcıoğlu
collection DOAJ
description Three distinct workplace phenomena—employee silence, quiet quitting, and quiet firing—have received intense attention recently. While acknowledging their differences, a key similarity among them is the lubricant of silence in the workplace. Silence is a widely recognised phenomenon in the tourism and hospitality industries. This study aimed to evaluate employee silence, quiet quitting, and quiet firing. Accordingly, a systematic literature review was conducted. According to the findings obtained, the number of studies on employee silence increased in 2022 and 2023, within the period when quiet quitting and quiet firing were introduced. However, the number of studies on quiet quitting and quiet firing was limited. Employee silence studies were heavily constructed on a specific theoretical background, especially conservation of resources and social exchange theories, while quiet quitting and quiet firing were highly descriptive and urged for future studies. Most employee silence studies adopted quantitative research methods, whereas studies on quiet quitting and quiet firing were conducted in a qualitative manner, trying to describe the phenomena to form a basis for future studies.
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spelling doaj-art-fab506784e974bd78a5ccba8e9bf7bce2025-08-20T02:57:22ZengIstanbul University PressJournal of Tourismology2459-19392024-06-01101809210.26650/jot.2024.10.1.1427634123456Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet FiringEsra Katırcıoğlu0https://orcid.org/0000-0002-5941-553XOndokuz Mayıs Üniversitesi, Samsun, TurkiyeThree distinct workplace phenomena—employee silence, quiet quitting, and quiet firing—have received intense attention recently. While acknowledging their differences, a key similarity among them is the lubricant of silence in the workplace. Silence is a widely recognised phenomenon in the tourism and hospitality industries. This study aimed to evaluate employee silence, quiet quitting, and quiet firing. Accordingly, a systematic literature review was conducted. According to the findings obtained, the number of studies on employee silence increased in 2022 and 2023, within the period when quiet quitting and quiet firing were introduced. However, the number of studies on quiet quitting and quiet firing was limited. Employee silence studies were heavily constructed on a specific theoretical background, especially conservation of resources and social exchange theories, while quiet quitting and quiet firing were highly descriptive and urged for future studies. Most employee silence studies adopted quantitative research methods, whereas studies on quiet quitting and quiet firing were conducted in a qualitative manner, trying to describe the phenomena to form a basis for future studies.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/DAFA7E60725C4880B6C578BB42274360employee silencequiet quittingquiet firingsilence at worktourismhospitality
spellingShingle Esra Katırcıoğlu
Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
Journal of Tourismology
employee silence
quiet quitting
quiet firing
silence at work
tourism
hospitality
title Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
title_full Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
title_fullStr Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
title_full_unstemmed Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
title_short Organisations Surrounded by Silence: Evaluation of Tourism and Hospitality Literature within Employee Silence, Quiet Quitting, and Quiet Firing
title_sort organisations surrounded by silence evaluation of tourism and hospitality literature within employee silence quiet quitting and quiet firing
topic employee silence
quiet quitting
quiet firing
silence at work
tourism
hospitality
url https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/DAFA7E60725C4880B6C578BB42274360
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