Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application

UnilaHub, a mobile e-commerce application developed by the University of Lampung, facilitates transactions for products derived from university research. This study aims to enhance UnilaHub by introducing new features like facility rental, product shipment tracking, and integrated payment systems. T...

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Main Authors: Aristoteles Aristoteles, Rifan Setiadi, Naufal Anbial Falah, M. Iqbal Parabi, Dwi Sakethi, Febi Eka Febriansyah, Ardiansyah Ardiansyah
Format: Article
Language:English
Published: Universitas Islam Negeri Raden Intan Lampung 2024-06-01
Series:International Journal of Electronics and Communications System
Subjects:
Online Access:https://ejournal.radenintan.ac.id/index.php/IJECS/article/view/22889
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author Aristoteles Aristoteles
Rifan Setiadi
Naufal Anbial Falah
M. Iqbal Parabi
Dwi Sakethi
Febi Eka Febriansyah
Ardiansyah Ardiansyah
author_facet Aristoteles Aristoteles
Rifan Setiadi
Naufal Anbial Falah
M. Iqbal Parabi
Dwi Sakethi
Febi Eka Febriansyah
Ardiansyah Ardiansyah
author_sort Aristoteles Aristoteles
collection DOAJ
description UnilaHub, a mobile e-commerce application developed by the University of Lampung, facilitates transactions for products derived from university research. This study aims to enhance UnilaHub by introducing new features like facility rental, product shipment tracking, and integrated payment systems. The research consisted of three main phases: problem identification, application development (prototyping method), and system testing. Utilizing the prototyping method, the researchers iteratively developed these features, incorporating user feedback to ensure functionality and usability. System testing, encompassing User Acceptance Testing (UAT) and Black Box Testing, validated the effectiveness of these enhancements. High user satisfaction indices were recorded: 84.19% for the Web Administrator, 84.66% for the Public Apps, and 82.62% for the Research Apps. The results indicate that the new features significantly meet user needs and improve the overall user experience. The research is expected to improve the efficiency and satisfaction of UnilaHub users through the development of facility rental, product delivery tracking, and in-app payments. Integrating payment gateway and delivery tracking through third-party services has improved transaction efficiencies and user satisfaction, contributing to the digitization and centralization of administrative processes in UnilaHub
format Article
id doaj-art-fa88e9ea834644dea7458d6a4d62e036
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issn 2798-2610
language English
publishDate 2024-06-01
publisher Universitas Islam Negeri Raden Intan Lampung
record_format Article
series International Journal of Electronics and Communications System
spelling doaj-art-fa88e9ea834644dea7458d6a4d62e0362025-08-20T02:16:56ZengUniversitas Islam Negeri Raden Intan LampungInternational Journal of Electronics and Communications System2798-26102024-06-0141435810.24042/ijecs.v4i1.228896419Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub ApplicationAristoteles Aristoteles0Rifan Setiadi1Naufal Anbial Falah2M. Iqbal Parabi3Dwi Sakethi4Febi Eka Febriansyah5Ardiansyah Ardiansyah6Universitas LampungUniversitas LampungUniversitas LampungUniversitas LampungUniversitas LampungUniversitas LampungUniversitas LampungUnilaHub, a mobile e-commerce application developed by the University of Lampung, facilitates transactions for products derived from university research. This study aims to enhance UnilaHub by introducing new features like facility rental, product shipment tracking, and integrated payment systems. The research consisted of three main phases: problem identification, application development (prototyping method), and system testing. Utilizing the prototyping method, the researchers iteratively developed these features, incorporating user feedback to ensure functionality and usability. System testing, encompassing User Acceptance Testing (UAT) and Black Box Testing, validated the effectiveness of these enhancements. High user satisfaction indices were recorded: 84.19% for the Web Administrator, 84.66% for the Public Apps, and 82.62% for the Research Apps. The results indicate that the new features significantly meet user needs and improve the overall user experience. The research is expected to improve the efficiency and satisfaction of UnilaHub users through the development of facility rental, product delivery tracking, and in-app payments. Integrating payment gateway and delivery tracking through third-party services has improved transaction efficiencies and user satisfaction, contributing to the digitization and centralization of administrative processes in UnilaHubhttps://ejournal.radenintan.ac.id/index.php/IJECS/article/view/22889e-commercefacility renta, payment gatewayprototyping method, shipment trackingunilahubuser acceptance testing
spellingShingle Aristoteles Aristoteles
Rifan Setiadi
Naufal Anbial Falah
M. Iqbal Parabi
Dwi Sakethi
Febi Eka Febriansyah
Ardiansyah Ardiansyah
Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application
International Journal of Electronics and Communications System
e-commerce
facility renta
, payment gateway
prototyping method, shipment tracking
unilahub
user acceptance testing
title Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application
title_full Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application
title_fullStr Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application
title_full_unstemmed Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application
title_short Development of Facility Rental, Product Shipment Tracking, and Payment in the UnilaHub Application
title_sort development of facility rental product shipment tracking and payment in the unilahub application
topic e-commerce
facility renta
, payment gateway
prototyping method, shipment tracking
unilahub
user acceptance testing
url https://ejournal.radenintan.ac.id/index.php/IJECS/article/view/22889
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