Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach

Introduction: The CREAM method is a technique for estimating human error and conducting reliability analyses, which can be utilized to assess the level of control over operator errors in the workplace. Materials & Methods: The present study was a descriptive-analytic case study. The Analytic Hie...

Full description

Saved in:
Bibliographic Details
Main Authors: Yaser Lotfi, Hamid Hobobati, Gholamhossein Halvani, Ali Sadri, Raziyeh Soltani, Masoud Rostami, Vida Anoosheh
Format: Article
Language:English
Published: Shahid Sadoughi University of Medical Science 2025-08-01
Series:طب کار
Subjects:
Online Access:http://tkj.ssu.ac.ir/article-1-1354-en.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1850075944297955328
author Yaser Lotfi
Hamid Hobobati
Gholamhossein Halvani
Ali Sadri
Raziyeh Soltani
Masoud Rostami
Vida Anoosheh
author_facet Yaser Lotfi
Hamid Hobobati
Gholamhossein Halvani
Ali Sadri
Raziyeh Soltani
Masoud Rostami
Vida Anoosheh
author_sort Yaser Lotfi
collection DOAJ
description Introduction: The CREAM method is a technique for estimating human error and conducting reliability analyses, which can be utilized to assess the level of control over operator errors in the workplace. Materials & Methods: The present study was a descriptive-analytic case study. The Analytic Hierarchy Process (HTA) was first applied to eamine the job duties, and subsequently, using finding from the original CREAM method, the control approach for the production header, the senior control operator, tactical control, and control operator, and the operator at the real-ime control site were calculated. Results: The results obtained from the original CREAM approach indicated that the control style for the production headquarter tasks, the senior operator of the control, tactical control and the site control operator employed the instantaneous type. For the analysis of  the four jobs, the most frequently errors pertained to runtime, interpretation, planning, and visual errors, respectively. Conclusion: According to the expectations, the task of senior control and production header is a controlling type and in two other cases, parameters such as concurrent work, time of work performance and quality of training have caused instantaneous control. Finally, the primary cognitive error for the four analyzed tasks pertains to the "runtime error", while the key cognitive function linked to the control process in the control room is the action of "communication".
format Article
id doaj-art-fa1da899e83e40b1a38ba363644f1844
institution DOAJ
issn 2251-7189
2251-8274
language English
publishDate 2025-08-01
publisher Shahid Sadoughi University of Medical Science
record_format Article
series طب کار
spelling doaj-art-fa1da899e83e40b1a38ba363644f18442025-08-20T02:46:08ZengShahid Sadoughi University of Medical Scienceطب کار2251-71892251-82742025-08-011726984Human error analysis in the staff of the metal control room industry by CREAM Cognitive ApproachYaser Lotfi0Hamid Hobobati1Gholamhossein Halvani2Ali Sadri3Raziyeh Soltani4Masoud Rostami5Vida Anoosheh6 Introduction: The CREAM method is a technique for estimating human error and conducting reliability analyses, which can be utilized to assess the level of control over operator errors in the workplace. Materials & Methods: The present study was a descriptive-analytic case study. The Analytic Hierarchy Process (HTA) was first applied to eamine the job duties, and subsequently, using finding from the original CREAM method, the control approach for the production header, the senior control operator, tactical control, and control operator, and the operator at the real-ime control site were calculated. Results: The results obtained from the original CREAM approach indicated that the control style for the production headquarter tasks, the senior operator of the control, tactical control and the site control operator employed the instantaneous type. For the analysis of  the four jobs, the most frequently errors pertained to runtime, interpretation, planning, and visual errors, respectively. Conclusion: According to the expectations, the task of senior control and production header is a controlling type and in two other cases, parameters such as concurrent work, time of work performance and quality of training have caused instantaneous control. Finally, the primary cognitive error for the four analyzed tasks pertains to the "runtime error", while the key cognitive function linked to the control process in the control room is the action of "communication".http://tkj.ssu.ac.ir/article-1-1354-en.pdfcreamhuman error estimationhuman reliability analysis
spellingShingle Yaser Lotfi
Hamid Hobobati
Gholamhossein Halvani
Ali Sadri
Raziyeh Soltani
Masoud Rostami
Vida Anoosheh
Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach
طب کار
cream
human error estimation
human reliability analysis
title Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach
title_full Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach
title_fullStr Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach
title_full_unstemmed Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach
title_short Human error analysis in the staff of the metal control room industry by CREAM Cognitive Approach
title_sort human error analysis in the staff of the metal control room industry by cream cognitive approach
topic cream
human error estimation
human reliability analysis
url http://tkj.ssu.ac.ir/article-1-1354-en.pdf
work_keys_str_mv AT yaserlotfi humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach
AT hamidhobobati humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach
AT gholamhosseinhalvani humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach
AT alisadri humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach
AT raziyehsoltani humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach
AT masoudrostami humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach
AT vidaanoosheh humanerroranalysisinthestaffofthemetalcontrolroomindustrybycreamcognitiveapproach