Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum

Apart from historical and contextual factors complicating the mining industry, Lonmin Platinum’s management of employee relationships was further complicated by its diverse workforce of approximately 20 000 employees consisting of literates, semi-literates and illiterates. In addition, the company...

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Main Authors: Lida Holtzhausen, Lynette Fourie, Annelie Naudé
Format: Article
Language:English
Published: University of Johannesburg 2022-10-01
Series:Communicare
Subjects:
Online Access:https://journals.uj.ac.za/index.php/jcsa/article/view/1740
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author Lida Holtzhausen
Lynette Fourie
Annelie Naudé
author_facet Lida Holtzhausen
Lynette Fourie
Annelie Naudé
author_sort Lida Holtzhausen
collection DOAJ
description Apart from historical and contextual factors complicating the mining industry, Lonmin Platinum’s management of employee relationships was further complicated by its diverse workforce of approximately 20 000 employees consisting of literates, semi-literates and illiterates. In addition, the company comprised five business units, each with their own corporate identity. Within this context it was expected that Lonmin’s relationship with its employees would take some strain. While the relationship between corporate image and stakeholder management has been debated, the impact of symbolic corporate identity elements on specific relationship dimensions has not yet been investigated and is addressed in this article by means of the following research question: What is the relationship between employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum? This study indicated a relationship between employees’ perceptions of how effectively the company reached it objectives, specifically a safe working environment, a healthy working environment, socio-economic empowerment and accountability, and the quality of its employee relationships.
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spelling doaj-art-f987e4e433a247d49c114fcecdc33e5a2025-01-20T08:52:12ZengUniversity of JohannesburgCommunicare0259-00692957-79502022-10-01271-210.36615/jcsa.v27i1-2.1740Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin PlatinumLida Holtzhausen0https://orcid.org/0000-0003-1275-6684Lynette Fourie1Annelie Naudé2North-West UniversityNorth-West UniversityNorth-West University Apart from historical and contextual factors complicating the mining industry, Lonmin Platinum’s management of employee relationships was further complicated by its diverse workforce of approximately 20 000 employees consisting of literates, semi-literates and illiterates. In addition, the company comprised five business units, each with their own corporate identity. Within this context it was expected that Lonmin’s relationship with its employees would take some strain. While the relationship between corporate image and stakeholder management has been debated, the impact of symbolic corporate identity elements on specific relationship dimensions has not yet been investigated and is addressed in this article by means of the following research question: What is the relationship between employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum? This study indicated a relationship between employees’ perceptions of how effectively the company reached it objectives, specifically a safe working environment, a healthy working environment, socio-economic empowerment and accountability, and the quality of its employee relationships. https://journals.uj.ac.za/index.php/jcsa/article/view/1740Lonmin Platinumcorporate identityemployer-employee relationshipsdiverse workforceemployees’ perceptions
spellingShingle Lida Holtzhausen
Lynette Fourie
Annelie Naudé
Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum
Communicare
Lonmin Platinum
corporate identity
employer-employee relationships
diverse workforce
employees’ perceptions
title Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum
title_full Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum
title_fullStr Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum
title_full_unstemmed Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum
title_short Employees’ perceptions of symbolic corporate identity elements and employer-employee relationships at Lonmin Platinum
title_sort employees perceptions of symbolic corporate identity elements and employer employee relationships at lonmin platinum
topic Lonmin Platinum
corporate identity
employer-employee relationships
diverse workforce
employees’ perceptions
url https://journals.uj.ac.za/index.php/jcsa/article/view/1740
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AT annelienaude employeesperceptionsofsymboliccorporateidentityelementsandemployeremployeerelationshipsatlonminplatinum