ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS
The article classifies the standards and levels of the quality management system for retail chain enterprises. The main stages of building a quality system are described. The importance of introducing, maintaining and improving the quality management system in retail is substantiated. A new principl...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Publishing House of the State University of Management
2018-02-01
|
| Series: | Вестник университета |
| Subjects: | |
| Online Access: | https://vestnik.guu.ru/jour/article/view/950 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1832542003972276224 |
|---|---|
| author | A. Dvoryankina T. Rogulenko |
| author_facet | A. Dvoryankina T. Rogulenko |
| author_sort | A. Dvoryankina |
| collection | DOAJ |
| description | The article classifies the standards and levels of the quality management system for retail chain enterprises. The main stages of building a quality system are described. The importance of introducing, maintaining and improving the quality management system in retail is substantiated. A new principle for use in drafting the document «Quality objectives» was suggested. The main mistakes in implementing the quality management system (QMS) was found. Key points of QMS analysis in each department are listed. |
| format | Article |
| id | doaj-art-f97b3ebd15564041a248d50fc53d58f1 |
| institution | Kabale University |
| issn | 1816-4277 2686-8415 |
| language | English |
| publishDate | 2018-02-01 |
| publisher | Publishing House of the State University of Management |
| record_format | Article |
| series | Вестник университета |
| spelling | doaj-art-f97b3ebd15564041a248d50fc53d58f12025-02-04T08:27:54ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152018-02-010210711110.26425/1816-4277-2018-2-107-111950ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINSA. Dvoryankina0T. Rogulenko1State University of ManagementState University of ManagementThe article classifies the standards and levels of the quality management system for retail chain enterprises. The main stages of building a quality system are described. The importance of introducing, maintaining and improving the quality management system in retail is substantiated. A new principle for use in drafting the document «Quality objectives» was suggested. The main mistakes in implementing the quality management system (QMS) was found. Key points of QMS analysis in each department are listed.https://vestnik.guu.ru/jour/article/view/950quality management systemquality managementquality policynational standardstechnologies |
| spellingShingle | A. Dvoryankina T. Rogulenko ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS Вестник университета quality management system quality management quality policy national standards technologies |
| title | ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_full | ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_fullStr | ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_full_unstemmed | ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_short | ANALYSIS OF THE QUALITY SYSTEM AT THE ENTERPRISES OF RETAIL CHAINS |
| title_sort | analysis of the quality system at the enterprises of retail chains |
| topic | quality management system quality management quality policy national standards technologies |
| url | https://vestnik.guu.ru/jour/article/view/950 |
| work_keys_str_mv | AT advoryankina analysisofthequalitysystemattheenterprisesofretailchains AT trogulenko analysisofthequalitysystemattheenterprisesofretailchains |