Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects

IntroductionSeveral studies showed that task interruptions at high mental workload moments are more harmful than task interruptions at low mental workload moments. In the present study, we used a theory-driven approach to define the mental workload during primary-task execution and to examine the ef...

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Main Authors: Patricia Hirsch, Luca Moretti, Benedikt Leichtmann, Iring Koch, Verena Nitsch
Format: Article
Language:English
Published: Frontiers Media S.A. 2025-01-01
Series:Frontiers in Psychology
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Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1465323/full
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author Patricia Hirsch
Luca Moretti
Benedikt Leichtmann
Benedikt Leichtmann
Iring Koch
Verena Nitsch
author_facet Patricia Hirsch
Luca Moretti
Benedikt Leichtmann
Benedikt Leichtmann
Iring Koch
Verena Nitsch
author_sort Patricia Hirsch
collection DOAJ
description IntroductionSeveral studies showed that task interruptions at high mental workload moments are more harmful than task interruptions at low mental workload moments. In the present study, we used a theory-driven approach to define the mental workload during primary-task execution and to examine the effects of the interruption timing on primary-task performance.MethodsParticipants performed a primary task comprising a pre-defined sequence of six subtasks, with task interruptions occasionally occurring before the second, third, or fourth subtasks. Critically, the subtasks were organized either in two lag-2 repetition triplets or in two lag-2 switch triplets (e.g., ABA-CBC vs. CBA-CAB). This set-up allowed us to test two predictions about the effects of interruption timing on the resumption costs (i.e., the performance in subtasks following an interruption compared to the performance in the same subtask in non-interrupted primary tasks). First, we expected task interruptions before the fourth subtask being the less detrimental due to the presumed chunking of the six subtasks into two triplets. Second, in lag-2 switch triplets, task interruptions before the second and third subtasks were predicted to result in comparable resumption costs. In contrast, in lag-2 repetition triplets, task interruptions before the third subtask were hypothesized to be more disruptive than those before the second subtask. This is because the mental workload should be higher due to the need to overcome subtask inhibition.ResultsWe found an interruption-timing effect with higher resumption costs for task interruptions occurring before the third subtask compared to interruptions before the second and the fourth subtasks. However, this effect did not differ across lag-2 repetition sequences and lag-2 switch sequences.DiscussionThese findings are discussed from a memory perspective and a context reconstruction perspective.
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spelling doaj-art-f8cc6e6f5c9e4e3f8da2e648b9298df52025-01-15T06:10:43ZengFrontiers Media S.A.Frontiers in Psychology1664-10782025-01-011510.3389/fpsyg.2024.14653231465323Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effectsPatricia Hirsch0Luca Moretti1Benedikt Leichtmann2Benedikt Leichtmann3Iring Koch4Verena Nitsch5Institute of Psychology, RWTH Aachen University, Aachen, GermanyInstitute of Psychology, RWTH Aachen University, Aachen, GermanyInstitute of Industrial Engineering and Ergonomics, RWTH Aachen University, Aachen, GermanyDepartment of Psychology, Ludwig-Maximilians-Universität München, Munich, GermanyInstitute of Psychology, RWTH Aachen University, Aachen, GermanyInstitute of Industrial Engineering and Ergonomics, RWTH Aachen University, Aachen, GermanyIntroductionSeveral studies showed that task interruptions at high mental workload moments are more harmful than task interruptions at low mental workload moments. In the present study, we used a theory-driven approach to define the mental workload during primary-task execution and to examine the effects of the interruption timing on primary-task performance.MethodsParticipants performed a primary task comprising a pre-defined sequence of six subtasks, with task interruptions occasionally occurring before the second, third, or fourth subtasks. Critically, the subtasks were organized either in two lag-2 repetition triplets or in two lag-2 switch triplets (e.g., ABA-CBC vs. CBA-CAB). This set-up allowed us to test two predictions about the effects of interruption timing on the resumption costs (i.e., the performance in subtasks following an interruption compared to the performance in the same subtask in non-interrupted primary tasks). First, we expected task interruptions before the fourth subtask being the less detrimental due to the presumed chunking of the six subtasks into two triplets. Second, in lag-2 switch triplets, task interruptions before the second and third subtasks were predicted to result in comparable resumption costs. In contrast, in lag-2 repetition triplets, task interruptions before the third subtask were hypothesized to be more disruptive than those before the second subtask. This is because the mental workload should be higher due to the need to overcome subtask inhibition.ResultsWe found an interruption-timing effect with higher resumption costs for task interruptions occurring before the third subtask compared to interruptions before the second and the fourth subtasks. However, this effect did not differ across lag-2 repetition sequences and lag-2 switch sequences.DiscussionThese findings are discussed from a memory perspective and a context reconstruction perspective.https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1465323/fulltask interruptioninterruption timinginterruption durationchunkingresumption cost
spellingShingle Patricia Hirsch
Luca Moretti
Benedikt Leichtmann
Benedikt Leichtmann
Iring Koch
Verena Nitsch
Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects
Frontiers in Psychology
task interruption
interruption timing
interruption duration
chunking
resumption cost
title Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects
title_full Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects
title_fullStr Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects
title_full_unstemmed Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects
title_short Opportune moments for task interruptions: examining the cognitive mechanisms underlying interruption-timing effects
title_sort opportune moments for task interruptions examining the cognitive mechanisms underlying interruption timing effects
topic task interruption
interruption timing
interruption duration
chunking
resumption cost
url https://www.frontiersin.org/articles/10.3389/fpsyg.2024.1465323/full
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