Shifting the Value of Experience

This paper is a reflection of the evolution of a user experience (UX) consultancy's transformation into a brand experience consultancy in an increasingly competitive market in China. As part of this transformation, the value of design has shifted from tactical to strategic. The authors compare...

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Bibliographic Details
Main Authors: Michael T Lai, Hsien-Hui Tang
Format: Article
Language:English
Published: Jap Sam Books 2023-08-01
Series:Cubic Journal
Subjects:
Online Access:https://cubicjournal.org/index.php/cubic/article/view/65
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