Incorporating Contextual Factors into a Comprehensive Analysis of Operational Efficiency and Service Quality in Healthcare Sector
Service quality is believed to influence the productive efficiency of firms, particularly in a service focused industry such as healthcare. However, there is mixed evidence in the literature of both positive and negative correlation (e.g., the cost drivers of care providers vis-à-vis capacity expans...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Ram Arti Publishers
2025-04-01
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| Series: | International Journal of Mathematical, Engineering and Management Sciences |
| Subjects: | |
| Online Access: | https://www.ijmems.in/cms/storage/app/public/uploads/volumes/17-IJMEMS-24-0599-10-2-300-349-2025.pdf |
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