Airbnb amenities: Quantifying their contribution to the guest experience
Due to the expectation that Airbnb guests value home-benefit amenities, Airbnb hosts provide a wide range of amenities. These amenities can potentially enhance guests' experience by expanding the range of interactions they can have during their stay. However, empirical research systematically i...
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| Format: | Article |
| Language: | English |
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Elsevier
2025-05-01
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| Series: | Annals of Tourism Research Empirical Insights |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666957925000023 |
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| author | Wondwesen Tafesse Urwa Tariq |
| author_facet | Wondwesen Tafesse Urwa Tariq |
| author_sort | Wondwesen Tafesse |
| collection | DOAJ |
| description | Due to the expectation that Airbnb guests value home-benefit amenities, Airbnb hosts provide a wide range of amenities. These amenities can potentially enhance guests' experience by expanding the range of interactions they can have during their stay. However, empirical research systematically investigating the contribution of Airbnb amenities to the guest experience remains limited. To address this gap, the present study adopts an experiential perspective and organizes hundreds of individual amenities offered by Airbnb properties into 12 comprehensive and mutually exclusive categories. Using data from thousands of Airbnb listings, the study then quantifies the contributions of these categories to the guest experience. The findings reveal that certain categories including office, entertainment, ambiance, safety and accessibility amenities are significantly associated with the guest experience, while other categories including kitchen, living room, bedroom, bathroom, and outdoor amenities have no significant association with the guest experience. The findings contribute to the Airbnb literature by providing a systematic framework to categorize Airbnb amenities and offering empirical evidence of their contribution to the guest experience. |
| format | Article |
| id | doaj-art-f5196f25aff549929bbec918f560877b |
| institution | Kabale University |
| issn | 2666-9579 |
| language | English |
| publishDate | 2025-05-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Annals of Tourism Research Empirical Insights |
| spelling | doaj-art-f5196f25aff549929bbec918f560877b2025-02-02T05:29:27ZengElsevierAnnals of Tourism Research Empirical Insights2666-95792025-05-0161100167Airbnb amenities: Quantifying their contribution to the guest experienceWondwesen Tafesse0Urwa Tariq1Department of Marketing and Entrepreneurship, College of Business and Economics, United Arab Emirates University, P.O.Box 15551, Al Ain, United Arab EmiratesCorresponding author.; Department of Marketing and Entrepreneurship, College of Business and Economics, United Arab Emirates University, P.O.Box 15551, Al Ain, United Arab EmiratesDue to the expectation that Airbnb guests value home-benefit amenities, Airbnb hosts provide a wide range of amenities. These amenities can potentially enhance guests' experience by expanding the range of interactions they can have during their stay. However, empirical research systematically investigating the contribution of Airbnb amenities to the guest experience remains limited. To address this gap, the present study adopts an experiential perspective and organizes hundreds of individual amenities offered by Airbnb properties into 12 comprehensive and mutually exclusive categories. Using data from thousands of Airbnb listings, the study then quantifies the contributions of these categories to the guest experience. The findings reveal that certain categories including office, entertainment, ambiance, safety and accessibility amenities are significantly associated with the guest experience, while other categories including kitchen, living room, bedroom, bathroom, and outdoor amenities have no significant association with the guest experience. The findings contribute to the Airbnb literature by providing a systematic framework to categorize Airbnb amenities and offering empirical evidence of their contribution to the guest experience.http://www.sciencedirect.com/science/article/pii/S2666957925000023AirbnbAmenitiesExperienceRatingSatisfaction |
| spellingShingle | Wondwesen Tafesse Urwa Tariq Airbnb amenities: Quantifying their contribution to the guest experience Annals of Tourism Research Empirical Insights Airbnb Amenities Experience Rating Satisfaction |
| title | Airbnb amenities: Quantifying their contribution to the guest experience |
| title_full | Airbnb amenities: Quantifying their contribution to the guest experience |
| title_fullStr | Airbnb amenities: Quantifying their contribution to the guest experience |
| title_full_unstemmed | Airbnb amenities: Quantifying their contribution to the guest experience |
| title_short | Airbnb amenities: Quantifying their contribution to the guest experience |
| title_sort | airbnb amenities quantifying their contribution to the guest experience |
| topic | Airbnb Amenities Experience Rating Satisfaction |
| url | http://www.sciencedirect.com/science/article/pii/S2666957925000023 |
| work_keys_str_mv | AT wondwesentafesse airbnbamenitiesquantifyingtheircontributiontotheguestexperience AT urwatariq airbnbamenitiesquantifyingtheircontributiontotheguestexperience |