The profile of frequent user of a Multipurpose Emergency Service
Objective: to analyze the profile of frequent users of a Multipurpose Emergency Service in the Azores, Portugal, relating sociodemographic, clinical and time characteristics. Method: a retrospective study with a quantitative approach on the use of a Multipurpose Emergency Service in the Azores, P...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidade Federal do Paraná
2025-03-01
|
| Series: | Cogitare Enfermagem |
| Subjects: | |
| Online Access: | https://revistas.ufpr.br/cogitare/article/view/98821 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1850276203201560576 |
|---|---|
| author | Alexandra Torres de Medeiros José Luís Santos Picanço Nuno Miguel Faria Araújo |
| author_facet | Alexandra Torres de Medeiros José Luís Santos Picanço Nuno Miguel Faria Araújo |
| author_sort | Alexandra Torres de Medeiros |
| collection | DOAJ |
| description |
Objective: to analyze the profile of frequent users of a Multipurpose Emergency Service in the Azores, Portugal, relating sociodemographic, clinical and time characteristics.
Method: a retrospective study with a quantitative approach on the use of a Multipurpose Emergency Service in the Azores, Portugal, from January 1 to December 31, 2022. The population included all users with four or more visits. Data were extracted from Glintt Healthcare® in October 2023, with descriptive statistical analysis.
Results 6,553 (11.8%) were frequent users, predominantly female (55.8%), ≤ 30 years old, single (54.6%), living in Ponta Delgada (60.3%) and who sought treatment without referral (97%). They arrived by ambulance (16.7%), with low and non-urgent priorities (50%), presenting at least one comorbidity (67%), hospitalization rate (8.6%) and higher demand on Mondays (15.8%).
Conclusion: it is urgent to integrate primary and hospital care, promoting partnerships to improve care, assessing whether vulnerabilities influence the excessive use of the healthcare system.
|
| format | Article |
| id | doaj-art-f30ea9c889c548af88c76a4e656a3003 |
| institution | OA Journals |
| issn | 1414-8536 2176-9133 |
| language | English |
| publishDate | 2025-03-01 |
| publisher | Universidade Federal do Paraná |
| record_format | Article |
| series | Cogitare Enfermagem |
| spelling | doaj-art-f30ea9c889c548af88c76a4e656a30032025-08-20T01:50:22ZengUniversidade Federal do ParanáCogitare Enfermagem1414-85362176-91332025-03-0130The profile of frequent user of a Multipurpose Emergency ServiceAlexandra Torres de Medeiros0https://orcid.org/0009-0004-7971-2816José Luís Santos Picanço1https://orcid.org/0009-0007-7207-4948Nuno Miguel Faria Araújo2https://orcid.org/0000-0002-0586-0873Hospital do Divino Espírito Santo, Ponta Delgada, PortugalHospital do Divino Espirito Santo, Ponta Delgada, PortugalCooperativa de Ensino Superior Politécnico e Universitário, Portugal Objective: to analyze the profile of frequent users of a Multipurpose Emergency Service in the Azores, Portugal, relating sociodemographic, clinical and time characteristics. Method: a retrospective study with a quantitative approach on the use of a Multipurpose Emergency Service in the Azores, Portugal, from January 1 to December 31, 2022. The population included all users with four or more visits. Data were extracted from Glintt Healthcare® in October 2023, with descriptive statistical analysis. Results 6,553 (11.8%) were frequent users, predominantly female (55.8%), ≤ 30 years old, single (54.6%), living in Ponta Delgada (60.3%) and who sought treatment without referral (97%). They arrived by ambulance (16.7%), with low and non-urgent priorities (50%), presenting at least one comorbidity (67%), hospitalization rate (8.6%) and higher demand on Mondays (15.8%). Conclusion: it is urgent to integrate primary and hospital care, promoting partnerships to improve care, assessing whether vulnerabilities influence the excessive use of the healthcare system. https://revistas.ufpr.br/cogitare/article/view/98821Health ProfileSociodemographic FactorsHealth Services MisuseEmergency NursingHealth Services Needs and Demand |
| spellingShingle | Alexandra Torres de Medeiros José Luís Santos Picanço Nuno Miguel Faria Araújo The profile of frequent user of a Multipurpose Emergency Service Cogitare Enfermagem Health Profile Sociodemographic Factors Health Services Misuse Emergency Nursing Health Services Needs and Demand |
| title | The profile of frequent user of a Multipurpose Emergency Service |
| title_full | The profile of frequent user of a Multipurpose Emergency Service |
| title_fullStr | The profile of frequent user of a Multipurpose Emergency Service |
| title_full_unstemmed | The profile of frequent user of a Multipurpose Emergency Service |
| title_short | The profile of frequent user of a Multipurpose Emergency Service |
| title_sort | profile of frequent user of a multipurpose emergency service |
| topic | Health Profile Sociodemographic Factors Health Services Misuse Emergency Nursing Health Services Needs and Demand |
| url | https://revistas.ufpr.br/cogitare/article/view/98821 |
| work_keys_str_mv | AT alexandratorresdemedeiros theprofileoffrequentuserofamultipurposeemergencyservice AT joseluissantospicanco theprofileoffrequentuserofamultipurposeemergencyservice AT nunomiguelfariaaraujo theprofileoffrequentuserofamultipurposeemergencyservice AT alexandratorresdemedeiros profileoffrequentuserofamultipurposeemergencyservice AT joseluissantospicanco profileoffrequentuserofamultipurposeemergencyservice AT nunomiguelfariaaraujo profileoffrequentuserofamultipurposeemergencyservice |