The profile of frequent user of a Multipurpose Emergency Service
Objective: to analyze the profile of frequent users of a Multipurpose Emergency Service in the Azores, Portugal, relating sociodemographic, clinical and time characteristics. Method: a retrospective study with a quantitative approach on the use of a Multipurpose Emergency Service in the Azores, P...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universidade Federal do Paraná
2025-03-01
|
| Series: | Cogitare Enfermagem |
| Subjects: | |
| Online Access: | https://revistas.ufpr.br/cogitare/article/view/98821 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Summary: | Objective: to analyze the profile of frequent users of a Multipurpose Emergency Service in the Azores, Portugal, relating sociodemographic, clinical and time characteristics.
Method: a retrospective study with a quantitative approach on the use of a Multipurpose Emergency Service in the Azores, Portugal, from January 1 to December 31, 2022. The population included all users with four or more visits. Data were extracted from Glintt Healthcare® in October 2023, with descriptive statistical analysis.
Results 6,553 (11.8%) were frequent users, predominantly female (55.8%), ≤ 30 years old, single (54.6%), living in Ponta Delgada (60.3%) and who sought treatment without referral (97%). They arrived by ambulance (16.7%), with low and non-urgent priorities (50%), presenting at least one comorbidity (67%), hospitalization rate (8.6%) and higher demand on Mondays (15.8%).
Conclusion: it is urgent to integrate primary and hospital care, promoting partnerships to improve care, assessing whether vulnerabilities influence the excessive use of the healthcare system.
|
|---|---|
| ISSN: | 1414-8536 2176-9133 |